VP, Transaction Banking: Client Service & Trade Ops

MUFG Bank, Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global financial institution is seeking a Dedicated Client Service Manager in Singapore. This role involves managing client relationships, supporting trade operations, and ensuring high-quality service delivery. Candidates should have a Bachelor's in Business or Finance and significant experience in Transaction Banking client service management. Join us to make a meaningful impact in the financial world.

Qualifications

• 5+ years experience in Transaction Banking client service management for Associate role.
• 7+ years experience in Transaction Banking client service management for Vice President role.
• Knowledge in channel services and eBanking is preferred.
• Experience with trade finance products is desirable.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Manage client relationships for trade and channel services.
• Coordinate technical support for e-channel products.
• Oversee execution of trade transactions and ensure compliance.
• Implement process improvements to enhance service delivery.
• Ensure adherence to risk management standards.
• Facilitate effective communication between clients and internal teams.

Skills

Client-focused mindset

Proactive approach

Strong problem-solving skills

Strong organizational abilities

Ability to communicate clearly

Education

Bachelor’s degree in Business or Finance

Job description

A leading global financial institution is seeking a Dedicated Client Service Manager in Singapore. This role involves managing client relationships, supporting trade operations, and ensuring high-quality service delivery. Candidates should have a Bachelor's in Business or Finance and significant experience in Transaction Banking client service management. Join us to make a meaningful impact in the financial world.