Vice President, Technology Services & Security Lead

Maybank; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading bank in Singapore is seeking a Technology Services & Security Lead to ensure the stability and security of its technology services. This role involves overseeing operations, managing risk, and ensuring compliance. The ideal candidate should have over 10 years of experience in technology operations, strong infrastructure expertise, and the ability to engage effectively with stakeholders. This position requires leading incident management efforts and driving security and governance initiatives within the organization.

Qualifications

• 10+ years’ experience in technology operations and/or security roles.
• Strong experience in on-prem and cloud infrastructure services.
• Experience with security governance and incident response.

Responsibilities

• Own the delivery and stability of technology services.
• Lead incident management to minimise business impact.
• Oversee security operations and vulnerability management.
• Act as senior escalation point for technology incidents.

Skills

Technology operations

Security roles

Infrastructure services (AWS/Azure)

End-user computing technologies

Security governance

Incident response

Stakeholder management

Tools

Windows Server

Linux (RHEL)

Nginx/IIS

Automated monitoring tools

Job description

Overview

MSSG is looking for a Technology Services & Security Lead responsible for the stability, resilience, security, and governance of the organisation’s technology services. The role owns day-to-day technology operations, end-user computing, infrastructure, and IT security, while ensuring strong risk management, compliance, and service delivery.

This role acts as a key interface between business, technology teams, vendors, risk, compliance, and audit, with a focus on minimising operational risk, improving platform stability, and strengthening the overall security posture.

Responsibilities

Technology Services & Operations

• Own the delivery and stability of technology services across infrastructure, platforms, and end-user computing.
• Lead incident management, escalation, and resolution to minimise business impact and downtime.
• Ensure services are delivered in line with agreed SLAs, ITSM practices, and operational standards.
• Oversee change, release, patching, and deployment activities, including post-implementation verification.
• Drive automation of repetitive operational tasks to improve efficiency and reduce BAU risk.
• Monitor infrastructure and EUC performance, identify improvement opportunities, and proactively prevent future issues.
• Lead vendor and third-party service management for infrastructure and platform services.

Security, Risk & Compliance

• Oversee security operations, vulnerability management, threat mitigation, and incident response.
• Ensure confidentiality, integrity, and availability of systems and data.
• Ensure adherence to internal policies, regulatory requirements, and external security standards.
• Own remediation of audit findings, cyber hygiene actions, and self-identified risk items.
• Manage Technology Risk Exceptions (TREs), including governance, review, and tracking.
• Partner with Risk, Compliance, and Audit teams during reviews, audits, and regulatory engagements.

Governance, Stakeholder & Leadership

• Act as a senior escalation point for technology and security incidents.
• Provide clear, timely, and accurate updates to senior management and business stakeholders.
• Collaborate closely with business teams to understand requirements and deliver fit-for-purpose solutions.
• Drive a culture of security awareness and operational discipline across technology teams.
• Mentor and guide team members to build capability and resilience.

Qualifications

Technical & Operational

• 10+ years’ experience in technology operations and/or security roles
• Strong experience in infrastructure services (on-prem and cloud – AWS/Azure).
• End-user computing technologies (laptops, desktops, patching, device management).
• Operating systems: Windows Server, Linux (RHEL), infrastructure appliances.
• Networking: firewalls, routers, WAN, VPN, IDS/IPS, MPLS.
• Virtualisation and container platforms.
• Storage, backup, and recovery solutions.
• Middleware and platform technologies (e.g. Nginx/IIS, application servers, messaging, APIs).
• Monitoring, observability, and automation tooling.
• ITSM processes (incident, problem, change, release).

Security & Risk

• Security governance, policies, and regulatory compliance.
• Vulnerability management and cyber hygiene programs.
• Incident response and crisis management.
• Risk assessment, mitigation planning, and control design.
• Audit engagement and remediation tracking.

Leadership & Delivery

• Strong stakeholder management and communication skills.
• Ability to operate calmly under pressure and lead during incidents.
• Structured problem-solving and decision-making.
• Proven ability to balance operational stability with change delivery.
• Experience working with vendors and offshore teams.

Preferred Attributes

• Experience of working within financial services or trading environments.
• Hands-on operational background combined with strong governance mindset.
• Experience working in regulated environments with audits and regulatory oversight.
• Automation-first and continuous improvement mindset.
• Comfortable operating at both technical and senior-management levels.
• Pragmatic, collaborative, and accountable leadership style.

We regret that only short-listed candidates will be notified.