Vice President of Application Support

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading bank in Asia is seeking a GM Risk app support specialist in Singapore. This role involves leading application support for Global Markets and Risk Management Systems, focusing on operational excellence, technical guidance, and strategic planning. Candidates must possess a degree in IT or Computer Science, experience with middleware, Kubernetes, and significant knowledge of database technologies. Excellent communication skills and the ability to work under pressure are required.

Qualifications

• Extensive experience in traditional database technologies
• In-depth understanding of application security and SSL certificates
• Experience in leading IT operations team in banking industry

Responsibilities

• Provide support in developing and managing large enterprise systems.
• Ensure application and system uptime according to SLAs.
• Act as Subject Matter expert for incident and problem management.

Skills

Strong Middleware Application Server

Customer focus

Excellent written and verbal communication

Ability to work under pressure

Application security knowledge

Education

Degree in Information Technology/Computer Science or equivalent

Tools

Kubernetes (OpenShift)

Oracle

MS SQL

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The GM Risk app support will serve as an Application Support, strategist, and innovator for Global Markets and Risk Management Systems. We are looking for a candidate who has a good mix of broad and deep technical and leadership qualities who can take on the role of leading the Run functions of Risk Application team (Balance sheet, interest rate risk, liquidity, fraud and compliance). This role will participate in technical discussions to share ideas and provide feedback in continuing the improvement of the Risk Platform areas such as cost savings, technology adoption, and problem resolution operational efficiency. This role will also require strong management and technical responsibility. We are looking for an individual to work in a challenging and demanding banking environment.

Responsibilities

• Provide support to the organization in developing, operating and managing large and sophisticated enterprise system environments, with a primary responsibility of leading banks run function.
• The role oversees a 24/7/365 support the GM and Risk management systems
• Act as Subject Matter expert for teams, providing guidance for efforts including incident and problem management.
• Ensure Database and middleware product availability, performance & patch compliance in accordance with bank standards.
• Driving team's Automation initiatives. Driving productivity, recommending improvements, remediation and operational excellence using quality methodologies to identify opportunities for improvement.
• Provides senior level technical guidance to staff, application team and other teams as necessary.
• Analyze production systems and performance testing to identify areas of improvement within the application or infrastructure.
• Engages in strategic planning with business and technology stakeholders to provide direction, technology roadmaps, and platform design and architecture
• Ensures that application and system uptime is maintained according to SLAs
• Resolving complex issues involving performance, capacity, resiliency, stability
• Knowledge in OpenShift container platform, Linux, Control M, ITRS monitoring, EOD process, SQL scripts
• Good understanding of Financial Trading platform such as Murex, Risk management systems in interest rate, Liquidity, capital, and Compliance Risk
• Good in stakeholder business management

Requirements

• Degree in Information Technology/Computer Science or equivalent
• Strong Middleware Application Server
• SAS knowledge
• Extensive experience in traditional database technologies such as Oracle, MS SQL
• Experience in using, configure, setup and maintain Kubernetes container management platform such as OpenShift
• In‑depth understanding of application security and SSL certificates
• Strong background in dealing with application development teams and principal vendors
• Must have working experience & knowledge on ITIL Processes for IT service management (ITSM) to manage Incidents and problem tasks.
• Experience in leading IT operations team in banking industry.
• Excellent written and verbal communication and presentation skills to interact professionally
• Strong awareness and sensitivity of the priority in maintaining full compliance with IT security and operation standards
• Highly organized, motivated and able to meet deadlines
• Customer focus and result oriented
• Ability to work under pressure with demanding objectives/timelines

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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