VP, Customer Lifecycle & Revenue Growth - Insurance

GRAVITAS RECRUITMENT GROUP (SG) PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading recruitment consultancy is seeking a VP, Customer Lifecycle Management for an 8-month contract in Singapore. This high-visibility role requires data and technology expertise to drive revenue growth in a life insurance context. The ideal candidate will have 8+ years in business management within insurance, strong skills in data analytics, CRM, and customer segmentation. Responsibilities include shaping the customer strategy and leading cross-functional teams to improve customer engagement and retention.

Qualifications

• 8+ years in business management within the insurance industry.
• Strong hands-on expertise in data analytics, customer segmentation, CRM platforms and marketing automation.

Responsibilities

• Architect and own the end-to-end customer lifecycle strategy.
• Lead agile, cross-functional teams to deliver high-impact lifecycle campaigns.
• Drive measurable business outcomes through lifecycle KPIs and data analytics.

Skills

CRM

Customer Lifecycle Management

Forecasting

Leadership

Segmentation

Agile

Marketing

Strategy

Project Management

Life Insurance

Revenue Growth

Customer Management

Data Analytics

Insurance

Performance Management

Education

Bachelor's degree in a relevant business discipline

Job description

A leading recruitment consultancy is seeking a VP, Customer Lifecycle Management for an 8-month contract in Singapore. This high-visibility role requires data and technology expertise to drive revenue growth in a life insurance context. The ideal candidate will have 8+ years in business management within insurance, strong skills in data analytics, CRM, and customer segmentation. Responsibilities include shaping the customer strategy and leading cross-functional teams to improve customer engagement and retention.