VP, Card Fraud Investigations & Strategy

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Vice President, Card Fraud Investigator. The role involves investigating fraud cases, working with law enforcement, and managing compliance with regulatory requirements. The ideal candidate will have over 10 years of experience in fraud investigation, with mandatory experience in card fraud cases. Strong analytical and communication skills are essential for success in this position.

Qualifications

• Minimum 10 years of experience in fraud investigation, risk management, or law enforcement within banking or financial services.
• Mandatory experience in card fraud investigations (credit/debit cards), including handling disputes, chargebacks, and scam-related cases.
• Proven track record in managing complex fraud cases and ensuring compliance with regulatory requirements.

Responsibilities

• Work closely with Singapore Police Force's Anti-Scam Centre.
• Investigate into alleged scam cases reported on the card in accordance with the Bank guidelines.
• Assist in managing scam fraud follow up end to end process.

Skills

Analytical skills

Investigative skills

Stakeholder management

Communication skills

Attention to detail

Education

Bachelor's degree in Finance, Business, Law, or related field

Tools

Card fraud detection systems

Transaction monitoring tools

Case management platforms

Job description

A leading financial institution in Singapore is seeking a Vice President, Card Fraud Investigator. The role involves investigating fraud cases, working with law enforcement, and managing compliance with regulatory requirements. The ideal candidate will have over 10 years of experience in fraud investigation, with mandatory experience in card fraud cases. Strong analytical and communication skills are essential for success in this position.