Volunteer Management Manager

HealthServe; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community-focused organization in Singapore seeks a Volunteer Manager to enhance volunteer engagement and coordination. The ideal candidate will develop recruitment strategies, train volunteers, and manage volunteer data effectively. A Bachelor’s degree in Social Sciences and 3-5 years in Volunteer Management are desired. This role offers an opportunity to make a positive impact in the community.

Qualifications

• 3-5 years’ experience in Volunteer Management preferred.

Responsibilities

• Develop, implement and maintain a strategy for recruiting and engaging volunteers.
• Conduct orientation sessions for new volunteers.
• Manage the volunteer management database.

Skills

Good communication skills

Recruiting volunteers

Training volunteers

Engaging volunteers

Developing programme goals

Collaborating with cross-functional teams

Education

Bachelor’s Degree in Social Sciences or relevant qualifications

Job description

Reporting to: Chief Operating Officer of HealthServe

Volunteer Manager Job Description

The Volunteer Manager is responsible for building relationships in the volunteer community and driving efforts in volunteer recruitment, coordination, training, scheduling, communication, retention and appreciation to ensure HealthServe provides positive volunteer experiences and engages volunteers to fulfil its mission.

Responsibilities

Recruit and Engage Volunteers

• Develop, implement and maintain a strategy for actively soliciting new volunteers and engaging existing volunteers
• Work in partnership with Communications and Engagement teams to recruit and engage volunteers, whether individuals, local businesses / corporates, institutes of higher learning and/ or migrant workers
• Communicate volunteer opportunities
• Interview and place volunteers for specific needs

Train Volunteers

• Ensure all volunteers understand the organisation’s mission and programmes
• Conduct orientation sessions, including a tour of the premises, and help new volunteers settle into their roles

Volunteer Data Reporting

• Leverage technology / digital platforms and data-driven insights for management reporting
• Manage the volunteer management database and ensure that it is kept up-to-date

Requirements / Skills

• Minimum a Bachelor’s Degree in Social Sciences or other relevant qualifications
• 3-5 years’ experience in Volunteer Management preferred
• Good communication skills
• Recruiting, training and engaging volunteers
• Developing programme goals and policies
• Collaborating with cross-functional teams

To apply:

Please email your cover letter and resume to: [e-mail]