Voice Operations Manager (Networks)

Singtel Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking an individual to manage systems and security updates while supporting both audit preparations and customer escalations. The ideal candidate has a degree in IT/Computer, with at least 8 years of relevant experience in telecom and networking. Join us to unlock new opportunities and accelerate your growth.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 8 years of work experience in telecom, networking, and IT.
• Knowledge of TCP/IP networking, SIP protocol, and ISDN signaling.
• Familiarity with Linux scripting, Python programming, and Pandas.

Responsibilities

• Manage C4 resource planning and connections to overseas partners.
• Support audit preparations for the system.
• Implement system and security patches.

Skills

IT/Computer degree

8 years in telecom/networking/IT

Knowledge in TCP/IP networking

Knowledge in Linux

Knowledge in Python

Knowledge in web-scraping

Education

Degree in IT/Computer

Job description

Overview

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Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Manage C4 resource planning and new connection to overseas partners.
• Support internal and external audit preparations and exercises for the system
• Manage and implement system and security patches, as well as system updates.
• Address and resolve customer escalations effectively.
• Support SPF to prepare for special events, include drawer plan for emergency situation.
• Support SPF and IMDA blocking of calling number related spam or scam calls.
• Managing IMDA directive related to scam prevention and testing.

Skills for Success:

• Degree in IT/Computer.
• Related 8 years of work experience in telecom, networking and IT Telco or networking experience.
• Knowledge inTCP/IP networking (include DNS / DHCP),SIP protocol,Linux knowledge andISDN signalling.
• Knowledge inLinux Scripting,Python Programming,Pandas andWeb-scraping.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!