Visitor Service Officers | Day Shift | Part time

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading staffing company is seeking a customer service representative for an outdoor role in Singapore, specifically at the Botanic Garden/Napier MRT. Responsibilities include handling visitors' queries, ensuring safety, and assisting with crowd management. Candidates should have a minimum GCE O Level or equivalent and ideally possess some customer service experience. This position offers a basic salary of up to $12 per hour with a minimum commitment of 3-4 days per week.

Qualifications

• At least 1 year of customer service experience will be advantageous.
• Enjoy working with the general public outdoors.
• Work experience in hospitality or tourism preferred.

Responsibilities

• Provide customer service and handle visitors’ queries.
• Perform roving duties around the gardens.
• Ensure the safety of visitors and assist with crowd management.

Skills

Customer service

Good communication skills

Working well in outdoor environments

Education

Minimum GCE O Level, NITEC or equivalent

Job description

• Location: Botanic Garden/Napier MRT

• Working Hours/Pattern: 7.30am to 7.30pm, Min commitment of 3-4 days per week

• Basic Salary: Up to $12/hr

Job Scope

• Provide customer service and handle visitors’ queries
• Perform roving duties around the gardens and visitor information duties
• Greet and welcome visitors with excellent customer service
• Ensure the safety of the visitors and assist with crowd management
• Identify and report safety lapses, risk issues or incidents to Supervisors
• Perform service recovery where necessary
• Other duties as when assigned by Supervisors

Requirements

• Minimum GCE O Level, NITEC or equivalent
• At least 1 year of customer service experience will be advantageous
• Enjoy working with the general public at outdoor environment
• Work experience in hospitality, tourism, attractions sectors would be preferred
• Good communication skills and good command of English

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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