Visitor Service Ambassadors | Day Shift | Full time & Part time

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is seeking a customer service representative for outdoor roles. Your responsibilities will include handling visitor inquiries, ensuring safety, and performing crowd management. Candidates should have at least a GCE O Level and experience in customer service is preferred. Excellent communication skills and a passion for working outdoors are essential.

Qualifications

• At least 1 year of customer service experience will be advantageous.
• Enjoy working with the general public in an outdoor environment.
• Work experience in hospitality, tourism, attractions sectors preferred.

Responsibilities

• Provide customer service and handle visitors’ queries.
• Perform roving duties around the gardens and visitor information.
• Greet and welcome visitors with excellent customer service.
• Ensure the safety of the visitors and assist with crowd management.

Skills

Customer service

Communication skills

Crowd management

Education

GCE O Level, NITEC or equivalent

Job description

Working Hours/Pattern: 7.30am to 7.30pm/4 Days per week

Basic Salary: $2000 + MPI (Monthly Performance Incentives)

PTs are welcome at up to $12/hr!!!

Job Scope

• Provide customer service and handle visitors’ queries
• Perform roving duties around the gardens and visitor information duties
• Greet and welcome visitors with excellent customer service
• Ensure the safety of the visitors and assist with crowd management
• Identify and report safety lapses, risk issues or incidents to Supervisors
• Perform service recovery where necessary
• Other duties as when assigned by Supervisors

Requirements

• Minimum GCE O Level, NITEC or equivalent
• At least 1 year of customer service experience will be advantageous
• Enjoy working with the general public at outdoor environment
• Work experience in hospitality, tourism, attractions sectors would be preferred
• Good communication skills and good command of English

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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