Visitor Experience Ambassadors Needed! | Part Time @ Funan

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

An engaging service provider in Singapore is seeking a Visitor Service Ambassador. You will provide excellent service to visitors, manage the reception counter, and engage with children through interactive sessions. The ideal candidate should possess strong communication skills and be proactive. This role requires weekend and holiday availability.

Qualifications

• Excellent communication and interpersonal skills.
• Proactive and willing to work with children.
• Comfortable interacting with the public and presenting to groups.

Responsibilities

• Welcome visitors warmly and provide excellent service.
• Manage reception counter and ticketing services.
• Proactively collect feedback from visitors.

Skills

Excellent communication and interpersonal skills

Proactive and willing to work with children

Experienced in handling payment transactions

Job description

Overview

Do you want to work in a place where curiosity comes alive and imagination knows no bounds — where learning meets play and every day brings a new adventure? Join us as a Visitor Service Ambassador today!

Working Days

Tues - Sat

Working Hours

8.30am - 6.30pm

Minimum Commitment

3 days per week

Job Duties

• Welcome visitors warmly and provide excellent service according to standard operating procedures
• Manage reception counter such as ticketing services, and enquiries (Walk-ins, calls, emails), attendance taking (based on time-slots)
• Roving duties to support visitor engagement across various exhibition spaces
• Proactively collect feedback from visitors to improve their experience
• Conduct exhibitions sharing, and facilitate interactive sessions or short skits for the children
• Cleanup of public spaces during break intervals
• Report any maintenance or equipment issues to the relevant teams
• Conduct daily checks to ensure orderliness, cleanliness, and functionality of all visitor amenities, AV/IT equipment, and exhibitions
• Set up the Museum for the day, including signage, queue management systems, and operational equipment
• Other ad-hoc duties as assigned

Job Requirements

• Proactive and willing to work with children
• Excellent communication and interpersonal skills
• Experienced in handling payment transactions
• Comfortable interacting with the public and presenting to groups
• Able to work on weekends, public holidays, and rotational shifts
• Prior experience in museums, attractions, hospitality, or service industries will be an advantage

We regret to inform, only shortlisted candidates shall be contacted.

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