Visa Concierge & Travel Documentation Specialist

CIBT; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global visa services provider in Singapore is seeking a Visa Consultant to deliver superior service and manage travel documentation. You will assess documents, resolve issues, and ensure timely submissions, all while maintaining excellent customer relations. The ideal candidate will excel in problem-solving and communication, and have strong time management skills. This role offers a collaborative environment and the opportunity to work with a dedicated team.

Qualifications

• Excellent time-management and organizational skills are essential.
• Strong attention to detail and customer-centric attitude required.
• Ability to work independently and collaboratively with teams.

Responsibilities

• Review and assess accuracy of submitted documents.
• Resolve incomplete data and communicate potential issues.
• Ensure all work is well documented and deliveries meet deadlines.
• Manage customer communication effectively.

Skills

Time-management skills

Clear communication skills

Organisational skills

Problem-solving skills

Attention to detail

Customer service excellence

Teamwork orientation

Job description

A global visa services provider in Singapore is seeking a Visa Consultant to deliver superior service and manage travel documentation. You will assess documents, resolve issues, and ensure timely submissions, all while maintaining excellent customer relations. The ideal candidate will excel in problem-solving and communication, and have strong time management skills. This role offers a collaborative environment and the opportunity to work with a dedicated team.