Virtual Events Coordinator

FITCH RATINGS SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading global financial services provider in Singapore is seeking a detail-oriented Virtual Events Coordinator to manage and execute virtual and hybrid events. The ideal candidate will have at least 3 years of experience in virtual events management with strong technical skills. This role involves engaging with senior leaders, coordinating logistics, and providing platform support to ensure high-quality event delivery, all within a collaborative and fast-paced environment.

Benefits

Professional growth and career advancement

Comprehensive healthcare offerings

Supportive parenting policies

Flexible work arrangements

Qualifications

• Minimum of 3 years' experience in virtual events and event management.
• Proven experience in managing virtual events with strong technical skills.
• Proficiency in verbal and written Mandarin Chinese is a must.

Responsibilities

• Coordinate and deliver virtual and hybrid events, primarily webinars.
• Support and maintain virtual event technology platforms.
• Manage invitation using Marketo for event registrations.

Skills

Virtual event management

Technical support for virtual platforms

Proficiency in verbal and written English

Communication skills

Analytical skills

Project management

Education

Bachelor's degree

Tools

Zoom

ON24

Marketo

Job description

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

At Fitch Group, the combined power of our global perspectives is what differentiates us. It is the strength of our business. It comes from people around the world in a shared pursuit : to equal something greater than they could ever accomplish alone. Every team member is essential to our business and every perspective is critical for our success. Develop yourself in a culture that values flexibility, expects your opinion and trusts your decisions. Together we evolve and so will you, in an environment that asks you to challenge yourself - and us.

Fitch Group is currently seeking a Virtual Events Coordinator based out of our Singapore office.

We are seeking a detail-oriented and proactive Virtual Events Coordinator to join our team. In this role, you will be responsible for planning and executing virtual and hybrid events across the organization. We are looking for someone who can hit the ground running, take initiative, and contribute immediately to the smooth delivery of high-quality virtual experiences. Experience with virtual event platforms, particularly Zoom Meeting and Webinar, ON24, is preferred.

What We Offer

• Exceptional Professional Growth & Career Advancement : Implement and gain experience managing high-profile virtual events, with unique opportunities to make a meaningful mark on the organization and advance your career.
• High-Visibility Role : Work closely with senior leaders and global teams, contributing to impactful events that elevate Fitch's brand and client relationships.
• Collaborative Team : Be part of a dynamic, collaborative team that values fresh ideas and encourages you to take initiative in a fast-paced, tech-forward environment.

How You’ll Make an Impact

• Virtual Event Planning and Execution : Coordinate and deliver virtual and hybrid events-primarily webinars and virtual roundtables-to support organizational objectives. Responsibilities include event setup, management of recordings and related assets, scheduling, and providing logistical support to ensure successful execution across Fitch Group companies. Experience in working with Chinese AV vendor is a plus.
• Platform and Technical Support : Support and maintain virtual event technology platforms (ON24, Zoom, Teams), conduct technical checks, and provide real‑time troubleshooting during events under the guidance of senior team members.
• Invitation Management : Use Marketo to create, manage, and track event invitations and registrations, ensuring timely and accurate communication with attendees. Experience in Marketo a plus.
• Process Improvement and Knowledge Sharing : Proactively suggest platform enhancements, updates, and process improvements. Share knowledge and best practices with the team to drive continuous improvement.
• Vendor and Stakeholder Coordination : Work closely with vendors, IT, and other stakeholders to resolve platform issues and ensure high‑quality event delivery. Maintain positive relationships with external partners.
• Event Logistics : Assist with all logistical aspects of virtual and hybrid events, including tracking timelines, communicating with vendors, and supporting budget tracking as directed. Collaborate with local event manager to assist with various event logistics as required.
• Reporting and Feedback : Collect and organize data on event attendance and engagement, assist in preparing RSVP update and post‑event reports, and gather feedback to support ongoing improvements.
• Industry Awareness : Stay up to date on trends and best practices in virtual events, sharing relevant insights with the team.

You May Be a Good Fit if

• A bachelor's degree is required.
• Minimum of 3 years' experience in virtual events and even management.
• Proven experience in virtual event management with strong technical skills.
• Solid understanding of marketing technology and social platforms.
• Strong competency with Excel, Word, PowerPoint with demonstrated analytical skills.
• Must be forward looking, detail oriented, proactive strategic thinker with proven project management skills.
• Proven verbal and written communication skills.
• Proficiency in verbal and written English and Mandarin Chinese is a must.

What Would Make You Stand Out

• Zoom and On24 experience strongly preferred.
• Understanding of Marketo a plus.
• A team player, adaptable to fast‑paced, changing environment; with ability to work closely with multiple departments.
• Ability to work on multiple projects at the same time.

Why Choose Fitch

• Hybrid Work Environment : 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility : Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future : Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‑term goals.
• Promoting Health & Wellbeing : Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies : Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back : Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.