Vet Clinic Front Desk & Nursing Team

QI XIN ENTERPRISE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job description

The Receptionist will be at the forefront and primary touchpoint of our customer service experience. Work will involve both front desk as well as backend administrative duties.

General responsibilities

• Tending to customers across various platforms (mainly in-clinic, phone, messages)
• Scheduling of appointments, registration
• Discharging patients and dispensing medication
• Provide simple advice, handle enquiries and resolve feedback/minor complaints tactfully
• Processing payment and simple tallying of accounts for the day
• Upkeep of front desk and dispensary

Requirements for applicants

• Positive attitude with a pleasant etiquette, ability to multi-task and remain composed under pressure
• Strong communication skills and clerical ability
• General knowledge and background in a veterinary clinical setting is preferred but on-the-job training will be provided
• Proficiency in eZyvet software is an advantage

Veterinary Nurses/Technicians

This role will be actively engaged in assisting veterinarians with the care for animal patients, as well as the upkeep of the practice.

General responsibilities

• Assisting in animal restraint in consultation, facilitating preparations for diagnostic and surgical procedures
• Treatment of inpatient animals
• Housekeeping
• Upkeep of equipment and instruments
• Assist with some front desk work during busy hours

Requirements for applicants

• Minimum of 2 years clinical experience
• Strong work ethic and passionate in the veterinary field
• Experience in venipuncture (drawing blood, IV catheter placement) is preferred
• Good interpersonal communication skills and a strong team player
• Applicants should email their resume to [e-mail] , indicating the position applied for in the subject.