Urgent ! Warranty Lead (GTCC power plant)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technical recruitment agency is urgently hiring for a role in Singapore focusing on warranty claims processing for mechanical and electrical systems. Candidates should have over 5 years of experience in engineering and must be proficient in using CMMS systems. Responsibilities include validating claims, tracking warranty periods, and generating reports. Strong analytical and communication skills are essential for this role. Interested applicants should send their resumes in MS Word format.

Qualifications

• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering.
• Broad cross-domain knowledge in mechanical, instrumentation, controls, electrical.
• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).

Responsibilities

• Receive, validate, and process warranty claims.
• Track warranty periods and ensure timely submission of claims.
• Generate periodic reports on warranty trends and costs.

Skills

Analytical skills

Problem-solving skills

Communication skills

Negotiation skills

Education

Bachelor’s degree or Diploma in a relevant technical field

Tools

MS Office

CMMS systems (e.g., SAP, Maximo)

Job description

Highlights

• Urgent Hiring
• 5 days work week
• Normal office working hour
• Location: Jurong Island

Responsibilities

• Receive, validate, and process warranty claims for mechanical, electrical, instrumentation and control systems under the scope of responsibility.
• Strengthen communications between customers and contractors regarding warranty claims
• Track warranty periods and ensure timely submission of claims to internal teams and vendors.
• Monitor and maintain detailed records of warranty claims, warranty periods, working status, resolutions, costs and financial recoveries.
• Generate periodic reports on warranty trends, costs, and supplier performance.
• Ensure warranty processes align with contractual obligations and industry standards.
• Lead or facilitate on-site fact finding, technical investigations, and root cause analysis (RCA) of warranty claims, and perform frequent reporting as necessary
• Consult with internal engineering teams or external partners for technical advice on equipment defects under warranty
• Collaborate with customer, internal teams and external suppliers to facilitate the gathering of failure data and operational insights.
• Closely liaise with internal teams from factories, 3rd party suppliers, and local vendors to diagnose defects, propose, plan and implement corrective actions ensure timely response and resolution of warranty issues.
• Coordinate schedules for vendor site visits and handling various procedures for site access and permit to work
• Lead or facilitate negotiations for cost recovery and ensure compliance with warranty terms.
• Monitor supplier performance and elevate recurring issues
• Identify and define problems in the warranty process, analyse root causes, propose and implement improvements
• Analyse warranty data, highlight plant equipment or process design issues and suggest improvements to internal engineering teams or external partners
• Support reliability engineering initiatives by internal engineering teams or external partners
• Identify and define problems in the warranty process, analyse root causes, propose and implement improvements
• Analyse warranty data, highlight plant equipment or process design issues and suggest improvements to internal engineering teams or external partners
• Support reliability engineering initiatives by internal engineering teams or external partners

Requirements

• Bachelor’s degree or Diploma in a relevant technical field
• Minimum 5 years of experience in construction, commissioning, warranty,maintenance, or reliability engineering in the process plant or power generation sector
• Broad cross-domain (Mechanical, instrumentation, controls, electrical) knowledge in process plant systems and equipment
• Prior technical knowledge and skills in gas turbine combined cycle (GTCC) power plants or open cycle gas turbine (OCGT) power plants is preferred
• Strong in communication and negotiation.
• Strong analytical and problem-solving skills.
• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).
• Proficient in MS Office and CMMS systems (e.g., SAP, Maximo).

How to Apply

Interested applicants, kindly send your resume in MS WORD format to [e-mail] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

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EA Personnel: Anthony Khoo

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