Urgent! Warranty Engineer (Lead) - Jurong Island (3 years contract) - GTCC power plant experien[...]

Trust Recruit; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A recruitment agency in Singapore is seeking a professional to manage warranty claims for mechanical and electrical systems. The ideal candidate will have at least 5 years of experience in warranty or reliability engineering, strong skills in technical investigation, and excellent vendor coordination abilities. This role requires a Bachelor's degree in a relevant technical field and proficiency in RCA tools and CMMS systems.

Qualifications

• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering.
• Broad cross-domain knowledge in process plant systems and equipment.
• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).

Responsibilities

• Receive, validate, and process warranty claims.
• Lead technical investigations of warranty claims.
• Coordinate with vendors for site visits and corrective actions.

Skills

Warranty claims processing

Technical investigation

Vendor coordination

Root cause analysis (RCA)

Project management

Education

Bachelor’s degree or Diploma in a relevant technical field

Tools

MS Office

CMMS systems (SAP, Maximo)

Job description

Key Responsibilities

• Receive, validate, and process warranty claims for mechanical, electrical, instrumentation and control systems under the scope of responsibility.
• Strengthen communications between customers and contractors regarding warranty claims.
• Track warranty periods and ensure timely submission of claims to internal teams and vendors.
• Monitor and maintain detailed records of warranty claims, warranty periods, working status, resolutions, costs and financial recoveries.
• Generate periodic reports on warranty trends, costs, and supplier performance.
• Ensure warranty processes align with contractual obligations and industry standards.

Technical Investigation

• Lead or facilitate on-site fact finding, technical investigations, and root cause analysis (RCA) of warranty claims, and perform frequent reporting as necessary.
• Consult with internal engineering teams or external partners for technical advice on equipment defects under warranty.
• Collaborate with customer, internal teams and external suppliers to facilitate the gathering of failure data and operational insights.

Vendor and Supplier Coordination

• Closely liaise with internal teams from factories, 3rd party suppliers, and local vendors to diagnose defects, propose, plan and implement corrective actions ensure timely response and resolution of warranty issues.
• Coordinate schedules for vendor site visits and handling various procedures for site access and permit to work.
• Lead or facilitate negotiations for cost recovery and ensure compliance with warranty terms.
• Monitor supplier performance and escalate recurring issues.

Continuous Improvement

• Identify and define problems in the warranty process, analyse root causes, propose and implement improvements.
• Analyse warranty data, highlight plant equipment or process design issues and suggest improvements to internal engineering teams or external partners.
• Support reliability engineering initiatives by internal engineering teams or external partners.

Requirements

• Bachelor’s degree or Diploma in a relevant technical field
• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering in the process plant or power generation sector
• Broad cross-domain (Mechanical, instrumentation, controls, electrical) knowledge in process plant systems and equipment
• Prior technical knowledge and skills in gas turbine combined cycle (GTCC) power plants or open cycle gas turbine (OCGT) power plants is preferred
• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).
• Proficient in MS Office and CMMS systems (e.g., SAP, Maximo).
• Project management skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hong Sze Wai (Sharon)

EA Personnel Reg No: R25128240