Urgent! Warranty Engineer (Lead) - Jurong Island (3 years contract) - GTCC power plant experien[...]

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading recruitment firm in Singapore seeks a Warranty Engineer to handle warranty claims for mechanical and electrical systems. The ideal candidate has a degree in a relevant technical field and at least 5 years of experience in the power generation sector, with strong proficiency in RCA tools and project management skills. This role involves liaising with suppliers and improving warranty processes to ensure compliance with industry standards.

Qualifications

• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering.
• Broad cross-domain knowledge in mechanical, instrumentation, controls, and electrical systems.
• Prior technical knowledge of gas turbine power plants preferred.

Responsibilities

• Receive and process warranty claims for mechanical and electrical systems.
• Lead on-site technical investigations and root cause analysis of warranty claims.
• Liaise with vendors to diagnose defects and implement corrective actions.
• Identify problems in warranty processes and implement improvements.

Skills

Project management skills

RCA tools (8D, Fishbone, 5 Whys)

MS Office proficiency

CMMS systems (SAP, Maximo)

Education

Bachelor’s degree or Diploma in a relevant technical field

Job description

Key Responsibilities

• Receive, validate, and process warranty claims for mechanical, electrical, instrumentation and control systems under the scope of responsibility.
• Strengthen communications between customers and contractors regarding warranty claims.
• Track warranty periods and ensure timely submission of claims to internal teams and vendors.
• Monitor and maintain detailed records of warranty claims, warranty periods, working status, resolutions, costs and financial recoveries.
• Generate periodic reports on warranty trends, costs, and supplier performance.
• Ensure warranty processes align with contractual obligations and industry standards.

Technical Investigation

• Lead or facilitate on-site fact finding, technical investigations, and root cause analysis (RCA) of warranty claims, and perform frequent reporting as necessary.
• Consult with internal engineering teams or external partners for technical advice on equipment defects under warranty.
• Collaborate with customer, internal teams and external suppliers to facilitate the gathering of failure data and operational insights.

Vendor and Supplier Coordination

• Closely liaise with internal teams from factories, 3rd party suppliers, and local vendors to diagnose defects, propose, plan and implement corrective actions ensure timely response and resolution of warranty issues.
• Coordinate schedules for vendor site visits and handling various procedures for site access and permit to work.
• Lead or facilitate negotiations for cost recovery and ensure compliance with warranty terms.
• Monitor supplier performance and escalate recurring issues.

Continuous Improvement

• Identify and define problems in the warranty process, analyse root causes, propose and implement improvements.
• Analyse warranty data, highlight plant equipment or process design issues and suggest improvements to internal engineering teams or external partners.
• Support reliability engineering initiatives by internal engineering teams or external partners.

Requirements

• Bachelor’s degree or Diploma in a relevant technical field
• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering in the process plant or power generation sector
• Broad cross-domain (Mechanical, instrumentation, controls, electrical) knowledge in process plant systems and equipment
• Prior technical knowledge and skills in gas turbine combined cycle (GTCC) power plants or open cycle gas turbine (OCGT) power plants is preferred
• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).
• Proficient in MS Office and CMMS systems (e.g., SAP, Maximo).
• Project management skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

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EA Personnel: Hong Sze Wai (Sharon)

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