Urgent! Technical Service Support Manager (Rotating Equipment)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for an experienced professional to manage after-sales operations and drive business development initiatives in the engineering sector. The ideal candidate should have strong mechanical engineering qualifications, significant experience in chemical plant maintenance, and a solid background in client relationship management. Frequent international travel is expected. Competitive remuneration and benefits offered.

Benefits

Great remuneration & benefits

Career progression opportunities

Qualifications

• Minimum 12-18 years of overall experience.
• Minimum 8-10 years of experience in chemical plant maintenance work.
• At least 5 years in design related to rotary equipment.
• Experience in the commercial aspect of After Sales Service Support.
• Open for frequent International Travel.

Responsibilities

• Lead after-sales operations with clients, vendors, and OEMs.
• Manage commercial activities and support service teams.
• Coordinate troubleshooting and technical meetings.
• Develop and execute business promotion plans.
• Prepare monthly reports for management.

Skills

Service Support

Business Development

Project Management

Client Relationship Management

Education

Mechanical Engineering

Job description

Highlights:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With proven experience in technical (rotating equipment) & commercial background are welcome.
• Industry background from Oil & Gas are welcome.
• Location: Central

Responsibilities:

Service Support

• Lead after-sales operations, collaborating with clients, vendors, OEMs, and other stakeholders.
• Manage commercial activities and support service teams in quotations, PO processing, and technical or commercial discussions.
• Coordinate troubleshooting, STA, and technical meetings between clients and vendors.
• Maintain technical documentation, maintenance records, and spare parts inventory.
• Prepare techno-commercial proposals and support project execution with internal teams.
• Build relationships with client procurement and project stakeholders.
• Liaise with headquarters and group companies to review requirements, pricing, and sales strategies.
• Conduct site visits for shutdowns and technical discussions as required.

Business development

• Develop and execute business promotion plans, prepare promotional materials, and engage key clients.
• Drive business development activities including sales calls, service menu creation, client discussions and follow-up.
• Collaborate with the company’s "GX Solutions" team for new business services and secure internal approvals.
• Support commercial aspects of after-sales and projects: invoicing, collections, contracts, tax/insurance, legal terms.
• Assist in preparing monthly reports for management on the Technical Service business unit.
• Contribute to knowledge development and training initiatives for technical teams.

Requirements:

• Qualification – Mechanical engineering.
• Minimum 12-18 years of overall experience.
• Having 8-10 years of experience in chemical plant, maintenance work.
• Minimum 5 year in design related to rotary equipment.
• Experience in commercial aspect of After Sales Service Support.
• Experience in project management will be good to have.
• Open for frequent International Travel and site activities (Chemical Plant).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to [e-mail] with your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note:

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832