URGENT Sales Admin (Maternity Cover) | TECH

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment services provider in Singapore is seeking a professional to manage customer relationships and order processing. The ideal candidate should have proven sales or account management experience, excellent communication skills, and a customer-focused mindset. This role involves establishing good relationships with customers, processing orders, and ensuring profitability. Competitive salary up to $3200 is offered.

Qualifications

• Proven experience in sales or account management roles.
• Strong ability to build and maintain long-term customer relationships.
• Excellent communication and negotiation skills.
• Customer-focused mindset with a passion for delivering great service.
• Ability to understand customer needs and offer suitable solutions.
• Proactive and responsive in handling customer queries and concerns.
• Comfortable with upselling and identifying new business opportunities.
• Self-motivated, goal-oriented, and able to work independently.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM systems and Microsoft Office tools is an advantage.

Responsibilities

• Establish good working relationships with key customers.
• Process customer orders and ensure orders are progressed.
• Conduct regular reviews of customer margin to maintain profitability.
• Support business reviews with customers.
• Manage customer price updates and price file management.

Skills

Sales or account management experience

Relationship building

Communication skills

Negotiation skills

Customer-focused mindset

Problem-solving skills

Proficiency in CRM systems

Proficiency in Microsoft Office

Job description

• Up to $3200
• Working hours: Office hours
• Location: Ubi

Responsibilities

Relationship Management

• Establish good working relationships with key customers
• Understand and maintain contact details with customers
• Support business reviews with customers
• Regular telephone/Teams calls with customers
• Establish and maintain customer price updates & price file management
• Conduct regular reviews of customer margin to maintain profitability

Order Management

• Part number creation
• Obtain up to date forecast information for key customers
• Process customer orders and ensure orders are progressed to support requirements
• Advise customer delivery dates on their Purchase Orders
• Analysis of customer schedules to ensure stock availability
• Support customer returns and raise credits as required
• Processing certification for spot orders
• Customer declarations (export) and creation of commercial invoices
• Creation and management of customer kits
• Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt.
• Liaising with warehouse to ensure orders are despatched on time to your customers.
• Support AR department when needed to ensure outstanding invoices are paid.

Requirements

• Proven experience in sales or account management roles
• Strong ability to build and maintain long-term customer relationships
• Excellent communication and negotiation skills
• Customer-focused mindset with a passion for delivering great service
• Ability to understand customer needs and offer suitable solutions
• Proactive and responsive in handling customer queries and concerns
• Comfortable with upselling and identifying new business opportunities
• Self-motivated, goal-oriented, and able to work independently
• Strong problem-solving skills and attention to detail
• Proficiency in CRM systems and Microsoft Office tools is an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://sg.go.persolkelly.com/job/apply/13391

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)