URGENT! Sales Account Executive - POS / Kiosk / QR Code

Trust Recruit; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a skilled professional in customer success and account management. The role involves developing marketing strategies, managing merchant accounts, achieving sales targets, and understanding industry trends. Candidates should possess a bachelor's degree and have proven skills in relationship building and problem-solving. This is an excellent opportunity for growth within a dynamic team.

Qualifications

• Proven experience in customer success or account management.
• Detail-oriented with a problem-solving attitude.
• Ability to build strong customer relationships.

Responsibilities

• Develop marketing campaign recommendations.
• Achieve sales targets and manage assigned accounts.
• Collect customer feedback for internal teams.

Skills

Customer success

Account management

Data analysis

Communication skills

Problem-solving

Education

Bachelor’s degree in Business, Marketing, Communications, or a related field

Tools

CRM systems

Microsoft Office Suite

Job description

Sales Account Management Experience in POS System / Kiosk / QR Code Ordering / IT Solutions are preferred.

Responsibilities

• Be familiar with the company's major customer organizations, usage scenarios, and annual goals.
• Develop marketing campaign recommendations based on customer usage scenarios and provide customer management and marketing strategy advice through data analysis.
• Quickly understand the core of the problem and propose appropriate solutions from the customer's perspective.
• Collect customer feedback and provide it to the internal technical support team after analysis and organization.
• Serve as a bridge of communication between customers and company, ensuring a pleasant and positive customer experience and increasing customer renewal rates.
• Prospect and qualify new leads from the existing merchant, manage assigned merchant accounts to ensure satisfaction and renewals.
• Achieve and exceed sales targets, identify cross selling and upselling opportunities with existing merchants.
• Stay updated on industry trends, competitor offerings, and market conditions.
• Represent the company at industry events, trade shows, and networking sessions.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Proven experience in customer success, account management, or client-facing roles.
• Detail oriented with a problem‑solving attitude.
• Exceptional communication and interpersonal skills, with the ability to build strong customer relationships.
• Experience in managing accounts, driving customer retention, and identifying upselling or cross‑selling opportunities.
• Knowledge of industry trends, competitor offerings, and market conditions.
• Proficient with CRM systems and Microsoft Office Suite; familiarity with data analysis tools is a plus.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to *****@trustrecruit.com.sgor. Please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Reason for leaving

We regret only shortlisted candidates will be notified.

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