Urgent! Key Account Manager (IT Industry)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT consulting firm in Singapore is looking for an experienced Account Manager to serve as the main point of contact for client concerns. This role involves relationship building, managing multiple accounts, and ensuring the delivery of solutions aligned with customer needs. The ideal candidate has at least 4 years of experience in account management in the IT sector and possesses strong communication and problem-solving skills.

Qualifications

• Minimum 4 years of account and customer experience.
• Strong network and cyber security knowledge.
• Ability to manage multiple projects with attention to detail.

Responsibilities

• Serve as the main point of contact for client concerns.
• Build and strengthen client relationships.
• Ensure timely delivery of solutions to customers.

Skills

Account management

Client relationship building

Communication skills

Problem-solving

Knowledge in the IT sector

Education

Diploma or Bachelor’s Degree in relevant field

Job description

Highlights

• Leading IT Consulting Company
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With proven experience in IT industry, experience within public / private sector are welcome.
• Location: Ubi

Responsibilities

• Serve as the main point of contact in all matters related to client concerns and needs.
• Build and strengthen client relationships to achieve long‑term partnerships, connecting with key business executives and stakeholders.
• Maintain accurate client records, keeping track of any contract updates and renewals.
• Liaise and work between customers and cross‑functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Develop a thorough understanding of our products and service offerings to better upsell and cross‑sell to clients.
• Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs.
• Identify upsell, cross‑sell, and renewal opportunities and communicate with the management regularly.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field.
• Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred.
• Have strong network and cyber security in the enterprise and government sectors as well as in local IT market.
• Critical thinking and problem‑solving skills.
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C‑level.
• Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.

How to Apply

Interested applicants, please click on Apply Now or email to [e-mail] with your latest resume in MS WORD format with the following information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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