Urgent ! Infrastructure Support Engineer

Trust Recruit; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency in Singapore seeks a candidate for an IT operations role involving routine checks on infrastructure, service level management, and Cyber Security tasks. Candidates should have a diploma or degree in IT and relevant experience in various Microsoft and virtualization tools. Interested applicants should send their resumes in MS Word format to the provided email address.

Qualifications

• At least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solutions in Windows & Linux.
• Experience in networking security and WAN connectivity.
• Experience with End User Computing (EUC) administration.

Responsibilities

• Perform routine checks on infrastructure operations in accordance with IT Operations standards.
• Assist with monitoring daily infrastructure traffic.
• Coordinate the deployment of new or upgraded infrastructure.
• Resolve infrastructure-related problems and issues.

Skills

Infrastructure monitoring

Problem identification and resolution

Documentation skills

Service level management

Cyber Security knowledge

Education

Diploma/Degree in Computer Science or IT

Tools

Microsoft Server

SQL Server

VMware

Microsoft Hyper-V

Microsoft 365

Job description

Responsibilities

Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures

Assist with monitoring daily infrastructure traffic and performance

Configure infrastructure and related computing environments such as computer hardware, systems software, applications software

Maintain documentation of maintenance and optimisation procedures and tests

Perform minor infrastructure repairs in accordance with design or installation specifications

Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates

Coordinate the deployment of new and/or upgraded infrastructure

Resolve infrastructure-related problems and issues

Act as the first point of contact for infrastructure-related incidents

Assist with problem identification and resolution

Escalate unresolved infrastructure-related incidents for resolution

Documents incidents and track resolution in management systems

Document solutions to common infrastructure-related incident

Oversee service level agreements and service improvements

Assist in developing service-level objectives and targets

Maintain logs of service level performance metrics

Suggest improvements for procedures and controls to enhance performance and client satisfaction

Identify recurring incidents and potential issues for senior management

Requirements

Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solutions in Windows & Linux environments.

Experience in the administration of Microsoft Server, SQL Server, and Reporting Server.

Experience in the administration of Virtualization environments (VMware and Microsoft Hyper‑V).

Experience in the administration of AD, RDS, and System Troubleshooting.

Experience in the administration of the Email System (Microsoft 365) and Troubleshooting.

Experience in the administration of End User Computing (EUC) and Troubleshooting.

Experience in the administration of networking/perimeter network security / WAN connectivity.

Experience in Cyber Security, such as discovering vulnerabilities and risks in the environment, monitoring network performance, and ensuring hardware and software applications are updated.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to ************@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

Last drawn salary

Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.