Urgent ! Infrastructure Support Engineer

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Infrastructure Operations Specialist for a 1-year contract. Responsibilities include overseeing infrastructure operations, monitoring performance, and resolving issues. Applicants should have a Diploma in Computer Science or IT, along with 2-3 years of relevant experience, particularly in Server and Storage Administration. This position offers a 5-day work week and on-the-job training.

Benefits

5 days work week

On job training provided

Central Region location

Qualifications

• 2-3 years experience in deploying and maintaining Server, Storage, and Backup solutions.
• Experience in administration of Virtualization environments.
• Experience in Cyber Security monitoring and risk assessment.

Responsibilities

• Oversee infrastructure operations and routine checks.
• Assist with monitoring daily infrastructure traffic and performance.
• Resolve infrastructure-related problems.

Skills

Server and Storage Administration

Backup Solutions

Email System Administration (Microsoft 365)

Networking and Security

Virtualization (VMware, Microsoft Hyper-V)

Cyber Security

Troubleshooting

Education

Diploma/Degree in Computer Science or IT

Tools

Microsoft Server

SQL Server

Reporting Server

Active Directory (AD)

Remote Desktop Services (RDS)

Job description

Highlights

• 5 days work week

• 1 year contract

• Location: Central Region

• On job training provided

Responsibilities

• Oversee infrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures

• Assist with monitoring daily infrastructure traffic and performance

• Configure infrastructure and related computing environments such as computer hardware, systems software, applications software

• Maintain documentation of maintenance and optimisation procedures and tests

• Perform minor infrastructure repairs in accordance with design or installation specifications

• Maintain infrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates

• Coordinate the deployment of new and/or upgraded infrastructure

Responsibilities (cont.)

• Resolve infrastructure-related problems and issues

• Act as the first point of contact for infrastructure-related incidents

• Assist with problem identification and resolution

• Escalate unresolved infrastructure-related incidents for resolution

• Documents incidents and track resolution in management systems

• Document solutions to common infrastructure-related incident

Responsibilities (cont.)

• Oversee service level agreements and service improvements

• Assist in developing service-level objectives and targets

• Maintain logs of service level performance metrics

• Suggest improvements for procedures and controls to enhance performance and client satisfaction

• Identify recurring incidents and potential issues for senior management

Requirements

• Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solutions in Windows & Linux environments.

• Experience in the administration of Microsoft Server, SQL Server, and Reporting Server.

• Experience in the administration of Virtualization environments (VMware and Microsoft Hyper-V).

• Experience in the administration of AD, RDS, and System Troubleshooting.

• Experience in the administration of the Email System (Microsoft 365) and Troubleshooting.

• Experience in the administration of End User Computing (EUC) and Troubleshooting.

• Experience in the administration of networking/perimeter network security / WAN connectivity.

• Experience in Cyber Security, such as discovering vulnerabilities and risks in the environment, monitoring network performance, and ensuring hardware and software applications are updated.

How to apply

Interested applicants, kindly send your resume in MS WORD format to [e-mail] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

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