Urgent! Customer Service (Invoicing/ WEST) PW113

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Executive to respond to inquiries and manage customer interactions. Candidates should have a diploma in Service Management or a related field, along with at least 2 years of relevant experience. Strong communication skills and a pleasant personality are essential for this role. Interested applicants should send their resume to the provided email.

Qualifications

• Minimum 2 years of relevant experience preferred.
• Pleasant personality required.

Responsibilities

• Respond promptly to customer inquiries and complaints.
• Monitor collection schedules and purchase orders.
• Provide administrative support for customer billing.

Skills

Adaptability

Problem-solving

Analytical skills

Good communication skills

Education

Minimum Diploma in Service Management, Business, or related field

Job description

Highlights

• Tuas (Company pick up from Jurong & CCk area)
• 5 days
• Invoicing/ Billing

Responsibilities

• Respond promptly and professionally to customer inquiries, service requests, and complaints.
• Handle customer feedback or complaints and follow up to ensure resolution.
• Handle customer inquiries and interactions as the primary point of contact via phone, email, and face‑to‑face communication.
• To receive all enquiries, take note of the caller’s particulars such as name, position, Company, telephone and other relevant details for subsequent follow‑up by Business Development team.
• Monitor and manage collection schedules and purchase order.
• Provide administrative support related to customer billing, issue service engagement form or eSEF, compliance documentation and consolidate monthly report for customer.
• To maintain and upkeep the filing system and NAV software on all aspects of waste information.
• Assist Customer Service Manager in improving customer satisfaction by gathering feedback and recommending process improvements.
• To update customer database in respect of customers and potential customers.
• Coordinate with internal departments such as operations, logistics, billing and site operations teams to ensure timely waste collection and service delivery as per customer request.

Requirements

• Minimum Diploma in Service Management, Business, or a related field.
• At least 2 years of relevant experience are preferred.
• Adaptability, problem‑solving, and analytical skills.
• Good communication skills and pleasant personality.

How to Apply

Interested applicants, please email to “[e-mail]”.

We regret only shortlisted candidates will be notified.

Important Note

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.