*URGENT* Customer Service Assistant (5 days / Office Hours) #HJG

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment service provider in Singapore is seeking a Customer Service Representative to assist customers, handle administrative tasks, and support enrollment processes. The role requires a minimum GCE 'O' Level and flexibility to work on weekends. Candidates should have basic knowledge of Microsoft Office and effective communication skills. This is an opportunity to be part of a dynamic team with a focus on service excellence.

Qualifications

• Minimum GCE ‘O’ Level or higher.
• Aimed at flexible working hours including weekends.
• Basic knowledge of Microsoft Office.

Responsibilities

• Assist customers with queries and concerns.
• Handle administrative tasks for student registrations.
• Provide information on enrichment programmes.
• Respond to enquiries in person, phone, and email.
• Follow up with prospective families during enrollment.
• Promote new courses and maintain knowledge of offerings.
• Work towards sales targets and maximize retention.
• Support daily operations and maintain service standards.

Skills

Customer service

Administration

Communication

Sales targets achievement

Education

GCE 'O' Level or higher

Tools

Microsoft Office

Job description

Job Responsibilities:

• Assist customers with queries and concerns in a service-oriented manner
• Handle administrative tasks related to student and course registrations
• Provide accurate information on enrichment programmes and advise parents on suitable course options
• Respond to enquiries in person, by phone, and email with professionalism
• Follow up with prospective families and support them through the enrollment process
• Promote new courses and maintain up-to-date knowledge of programme offerings
• Work towards company sales targets and help maximize customer retention
• Support daily operations and maintain high service standards

Job Requirements:

• Minimum GCE ‘O’ Level or higher
• Able to commit to working on weekends
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in this position, do kindly drop your most updated resume to [e-mail] and [e-mail] (Attn: Customer Service)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599