*URGENT* Customer Service Ambassador (5 days / Office Hours) #HJG

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a customer service representative to assist clients with queries, manage course registrations, and provide essential information on programmes. The candidate must have at least GCE 'O' Level or higher, be able to work weekends, and have a basic grasp of Microsoft Office. This role demands professionalism and immediate availability.

Qualifications

• Minimum GCE ‘O’ Level or higher.
• Able to commit to working on weekends.
• Basic knowledge of Microsoft Office.
• Able to start work immediately.

Responsibilities

• Assist customers with queries and concerns in a service-oriented manner.
• Handle administrative tasks related to student and course registrations.
• Provide accurate information on enrichment programmes and advise parents on suitable course options.
• Respond to enquiries in person, by phone, and email with professionalism.
• Follow up with prospective families and support them through the enrollment process.
• Promote new courses and maintain up-to-date knowledge of programme offerings.
• Work towards company sales targets and help maximize customer retention.
• Support daily operations and maintain high service standards.

Skills

Customer service orientation

Communication skills

Professionalism

Education

GCE 'O' Level or higher

Tools

Microsoft Office

Job description

Job Responsibilities:

• Assist customers with queries and concerns in a service-oriented manner
• Handle administrative tasks related to student and course registrations
• Provide accurate information on enrichment programmes and advise parents on suitable course options
• Respond to enquiries in person, by phone, and email with professionalism
• Follow up with prospective families and support them through the enrollment process
• Promote new courses and maintain up-to-date knowledge of programme offerings
• Work towards company sales targets and help maximize customer retention
• Support daily operations and maintain high service standards

Job Requirements:

• Minimum GCE ‘O’ Level or higher
• Able to commit to working on weekends
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in this position, do kindly drop your most updated resume to [e-mail] and [e-mail] (Attn: Customer Service)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599