Urgent Care Service Lead: Patient Experience & Ops

National University Polyclinics; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A healthcare organization in Singapore seeks a Service Assistant Manager to ensure the smooth running of service areas, focusing on patient satisfaction and efficient delivery of care. Key responsibilities include managing daily operations, addressing operational issues, and implementing training for staff. Ideal candidates should possess a degree and at least 2 years of service-related experience, with strong leadership and communication skills. Join a dynamic team aiming for excellence in patient care.

Qualifications

• Minimum degree with over 2 years of service-related experience.
• Knowledge of healthcare operations is an advantage.
• Experience in a leadership role is required.

Responsibilities

• Ensure daily smooth operation and department readiness.
• Manage ground operational issues and feedback.
• Implement service initiatives and provide training.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Education

Degree in relevant field

Diploma with 5 years experience

Job description

A healthcare organization in Singapore seeks a Service Assistant Manager to ensure the smooth running of service areas, focusing on patient satisfaction and efficient delivery of care. Key responsibilities include managing daily operations, addressing operational issues, and implementing training for staff. Ideal candidates should possess a degree and at least 2 years of service-related experience, with strong leadership and communication skills. Join a dynamic team aiming for excellence in patient care.