[URGENT, $2580] | Customer Service, Call Centre | TAMPINES, 21 Oct – 30 Nov 2025

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading employment services provider in Singapore is seeking a Temporary Customer Service Executive to handle customer inquiries at their Tampines call centre. This role requires strong communication and active listening skills, as well as the ability to maintain professionalism under pressure. Interested candidates should apply directly through the PERSOLKELLY platform and prepare for a fast-paced, transactional work environment.

Qualifications

• Strong communication and active listening skills are essential.
• Able to maintain professionalism and deliver positive experiences under pressure.
• Able to stand for long periods when attending to customers.
• Must attend pre-training prior to work commencement.

Responsibilities

• Handle customer inquiries primarily via phone.
• Provide efficient and accurate solutions while maintaining professionalism.
• Update and manage customer information in CRM systems.
• Assist with User Acceptance Testing (UAT) for new systems.
• Adapt to changing work demands and various tasks.

Skills

Strong communication and active listening skills

Ability to maintain professionalism under pressure

Ability to stand for long periods

Adaptability to changing work demands

Job description

Temporary Customer Service Executive – Call Centre (TAMPINES)

Location: Tampines

Working Hours:

• Monday–Thursday: 8:30am – 6:00pm
• Friday: 8:30am – 5:30pm

Assignment Duration: 21 Oct – 30 Nov 2025 (possible 1–2 month extension)

Role Overview: Handle customer inquiries primarily via phone in a fast-paced, transactional environment.

Responsibilities:

• Provide efficient and accurate solutions while maintaining professionalism.
• Update and manage customer information in CRM systems.
• Reference knowledge bases to resolve issues effectively.
• Assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs.
• Adapt to changing work demands and take on various tasks as required.

Requirements:

• Strong communication and active listening skills
• Ability to maintain professionalism and deliver a positive customer experience under pressure
• Able to stand for long periods of hours on the job when attending to customers
• Able to attend a pre-training prior to work commencement

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message +65 9788 4*** (Cheryl) for a quicker response. - Spamming or inappropriate messages will not be entertained.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd