Upscale Restaurant Ops Lead: Service, Training & Quality

TUNG LOK CENTRAL RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure a high-quality customer experience. The ideal candidate will have proven experience in a fast-paced restaurant environment, excellent leadership and communication skills, and the ability to resolve conflicts. This role requires working on weekends and handling multiple responsibilities to maintain service excellence.

Qualifications

• Proven experience in a similar role within a high-volume or upscale restaurant environment.
• Excellent customer service and communication skills.
• Able to work on weekends and public holidays.

Responsibilities

• Manage daily restaurant operations to ensure smooth running.
• Coordinate and supervise all aspects of service for positive customer experience.
• Monitor food and beverage quality to maintain high standards.
• Resolve customer complaints and feedback with professionalism.
• Lead, train, and motivate a team of staff.

Skills

Leadership

Customer service

Problem-solving

Communication

Organizational skills

Job description

A prominent restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure a high-quality customer experience. The ideal candidate will have proven experience in a fast-paced restaurant environment, excellent leadership and communication skills, and the ability to resolve conflicts. This role requires working on weekends and handling multiple responsibilities to maintain service excellence.