UP2580 | Customer Service Assistant (Call-Centre) | 1 MONTH

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading staffing company in Singapore is seeking a Customer Service Assistant to manage customer inquiries primarily over the phone in a fast-paced environment. Candidates will undergo training before starting work. Strong customer service skills and the ability to remain professional under pressure are essential for this role.

Qualifications

• Ability to provide accurate solutions and handle customer inquiries effectively.
• Adaptability to changing work demands and various operational tasks.

Responsibilities

• Handle customer inquiries primarily via phone in a fast-paced environment.
• Update customer records and log interactions promptly.
• Assist in User Acceptance Testing (UAT) for system functionality.

Skills

Positive customer experience

Professionalism under pressure

Tools

Customer management software (CRM)

Job description

UP2580 | Customer Service Assistant (Call-Centre) | 1 MONTH

Working hours: Mon to Thur - 8.30am to 6pm, Fri - 8.30am to 5.30pm

Location: Tampines

Jobscope

Handle customer inquiries primarily via phone in a fast‑paced, call‑centre environment.

Provide efficient, accurate, and direct solutions using customer management software (CRM) and internal knowledge bases.

Update customer records and log interactions in the system promptly and accurately.

Assist in User Acceptance Testing (UAT) to validate system functionality from a customer experience perspective.

Adapt to changing work demands and take on various operational tasks as required.

Requirement

Candidate will need to attend 3 days training before actual work commencement.

Ability to provide positive customer experience while maintaining professionalism, even in difficult or high‑pressure situations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://sg.go.persolkelly.com/job/apply/13391

We regret to inform that only shortlisted candidates will be notified.

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