(up $3.5k) Supply Chain Order Management (Paya Lebar | 1 Year)

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources firm in Singapore is seeking a Customer Service Associate to manage order fulfillment and customer inquiries. The role requires at least 2 years of relevant experience and proficiency in Microsoft Office. Familiarity with Oracle or SAP is a plus. Candidates must be meticulous and able to work independently. The position involves a monthly rotation for weekend standby duties.

Qualifications

• At least 2 years of relevant experience.
• Experience with Oracle or SAP systems is advantageous.
• Available for a monthly standby schedule on weekends.

Responsibilities

• Process quotations, purchase, and sales orders efficiently.
• Manage Customer Consignment Programs.
• Ensure timely deliveries and maintain good customer relationships.

Skills

Strong communication

Good interpersonal skills

Meticulous and organized

Proficient in Microsoft Office

Knowledge of Japanese

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Job description

(UP $3.5K) Supply Chain Order Management (Paya Lebar | 1 year)

Working hours : Monday to Friday, 8:30 AM to 5:30 PM (this role require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster)

1 yr contract (with potential for conversion)

Overview

We are seeking an experienced Customer Service Associate to join our dynamic team. The ideal candidate will have a strong passion for providing timely support to customers and ensuring seamless order fulfillment processes.

Job Scope

• Process quotations, purchase orders and sales orders efficiently and accurately
• Manage Customer Consignment Programs
• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients. Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements
• Maintain inventory levels and oversee stock movement efficiently
• Update and ensure accuracy of customer price books
• Ensure the maintenance of a well-organized and efficient documentation filing system
• Manage and resolve inquiries from customers and business partners effectively
• Cultivate and maintain good customer relationships
• Other duties as assigned

Job Requirements

• Diploma in Business Studies or its equivalent
• At least 2 years of relevant experience
• Experience with Oracle or SAP system will be an added advantage
• Proficient in Microsoft Office Applications
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision
• Required to be available for monthly rotating standby schedule during weekends and public holidays

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