Umrah & Hajj Travel Concierge — Front Desk

SHAHIDAH TRAVEL & TOURS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel agency in Singapore is seeking a Front Desk Umrah and Hajj Customer Service Officer. The ideal candidate should have at least 1 year of relevant experience in the travel industry and a passion for customer service. Responsibilities include assisting customers with premium travel packages, ensuring high-quality service, and maintaining meticulous attention to detail. This role requires the ability to work Saturdays and be available on short notice. Competency in MS Office and relevant religious knowledge are advantageous.

Qualifications

• Minimum 1 year of relevant working experience in a travel agency.
• Willing to be trained on premium travel packages for Hajj and Umrah.
• Possess a pleasant personality.

Responsibilities

• Serve customers with high quality standards.
• Assist in providing information about travel packages for Hajj and Umrah.

Skills

Customer Service

Attention to detail

Religious Knowledge

Proficiency in MS Office

Job description

A leading travel agency in Singapore is seeking a Front Desk Umrah and Hajj Customer Service Officer. The ideal candidate should have at least 1 year of relevant experience in the travel industry and a passion for customer service. Responsibilities include assisting customers with premium travel packages, ensuring high-quality service, and maintaining meticulous attention to detail. This role requires the ability to work Saturdays and be available on short notice. Competency in MS Office and relevant religious knowledge are advantageous.