Tuition Centre Coordinator

Happy Tutors Learning Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A tuition centre in Singapore seeks an experienced individual for a role that involves providing educational advice, managing daily operations, and communicating with parents and students. Candidates should have at least 3 years of customer service experience, proficiency in spreadsheets, and a strong understanding of the Singapore education system. Interested applicants should send their CV to [e-mail].

Qualifications

• At least 3 years experience in customer service for enrichment centres.
• Ability to work with spreadsheets and handle administrative tasks.
• Proficient communication skills for interacting with parents and students.

Responsibilities

• Provide education advice to parents and students.
• Assist with enrollment in tuition classes.
• Manage daily operations and maintain cleanliness of the centre.
• Communicate effectively with tutors and students.
• Handle communications with parents and inquiries.
• Collect payments and issue receipts.

Skills

Customer service experience

Spreadsheet proficiency

Effective communication

Understanding of Singapore education system

Strong work ethics

Job description

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants

Interested applicants please send your CV to [e-mail]

Please indicate your expected remuneration

Hope to welcome you into our family soon!