Tuition Centre Coordinator

HAPPY TUTORS LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A tuition center in Singapore is seeking a dedicated customer service representative to provide education advice, assist with enrollments, and manage daily operations. The ideal candidate should have over 3 years of customer service experience in enrichment centers, strong communication skills, and a good understanding of the Singapore education system. Interested candidates are invited to send their CVs with expected remuneration to the provided email.

Qualifications

• At least 3 years of customer service experience for enrichment centres.
• Able to communicate positively and efficiently with parents, tutors, and students.
• Infallible work ethics.

Responsibilities

• Provide earnest education advice to parents and students.
• Assist customers with enrollment in tuition classes.
• Communicate effectively with tutors and students.

Skills

Customer service experience

Spreadsheet proficiency

Positive communication

Understanding of Singapore education system

Job description

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants

Interested applicants please send your CV to [e-mail]

Please indicate your expected remuneration

Hope to welcome you into our family soon!