Trust and Safety Investigator

LinkedIn; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading professional networking platform in Singapore is seeking a Trust Investigator to join their Scaled Investigations Team. This role involves managing investigative cases, generating threat intelligence, and collaborating with cross-functional teams to ensure a safe experience for users. Ideal candidates will have 3+ years in threat investigations and excellent communication skills.

Qualifications

• 3+ years of experience with SQL or similar for data analysis.
• 2+ years in investigation techniques and digital forensics.
• Experience in trust & safety, social media, or fintech.

Responsibilities

• Manage and resolve investigative cases related to abuse networks.
• Produce threat intelligence reports for Trust leadership.
• Collaborate with cross-functional teams to guide product strategy.

Skills

Scripting or data analysis tools

Proactive threat investigations

Investigation techniques

Excellent communication skills

Experience with MITRE ATT&CK

Education

Bachelor's Degree in cyber security, criminal justice, computer science or related

Job description

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.

We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Job Description

We are seeking a Trust Investigator to join our Scaled Investigations Team in Singapore. They will apply investigative tradecraft and case management to uncover and mitigate coordinated, persistent, and high-impact abuse, ensuring a safe and professional experience for LinkedIn members.

This role will conduct anti-abuse investigations and drive intelligence insights that improve the effectiveness of Trust systems and the LinkedIn platform.

Additionally, they will collaborate with cross-team Trust investigators to further their domain and technical knowledge and participate in cross-functional initiatives within Trust.

Our Trust Investigators play a key role in protecting LinkedIn’s members and our platform from adversarial abuse; we are looking for a self-starter who takes ownership over their work and enjoys being part of a fast-paced, collaborative, global team that values results.

Key Responsibilities

• Manage and resolve investigative cases supported by the Scaled Investigations Team, involving coordinated campaigns, abuse networks, and complex attacks.
• Generate proactive investigative leads and track coordinated threat (CT) activity.
• Produce timely and actionable threat intelligence reports and briefings to inform Trust leadership and drive strategic investments in our defense and our products.
• Collaborate closely with cross-functional teams including product management, incident management, data science, legal, and security operations to ensure shared understanding and guide product strategy.
• Integrate threat intelligence with platform signals to enhance detection capabilities and proactively prevent abuse or harm.
• Stay current on threat actor tactics, techniques, and emerging trends relevant to social media manipulation and abuse.
• Contribute to threat hunting and incident response operations related to coordinated and/or complex attacks, as appropriate.
• Ensure investigation activities align with privacy, legal, and ethical standards.

Qualifications

Basic Qualifications

• 3+ years of experience with scripting or data analysis tools (SQL or similar) with ability to synthesize complex data into actionable insights.
• 3+ years of experience in proactive threat investigations of account/content/behavior abuse in trust & safety, social media, online platform or fintech.
• 2+ years of experience into investigation techniques/tools and digital forensics.

Preferred Skills

• Bachelor’s Degree in cyber security, criminal justice, computer science, or other related technical disciplines (OR) Diploma Program in Information & Digital Technologies.
• Technical acumen and the ability to translate data and investigative outcomes into actionable insights for Engineering and AI partners as well as senior leadership.
• Experience with conducting proactive threat and fraud hunting against large scale threats.
• Excellent communication skills, with the ability to inspire and influence across all levels of the organization.
• Experience with working in global teams spanning multiple locations/time zones.
• Experience with working or managing projects that have enterprise-wide impact and/or multi-organization cross functional stakeholders.
• Experience with frameworks such as MITRE ATT&CK and cyber kill chain, and ability to adapt them to social media threats.
• Relevant certifications such as GIAC Cyber Threat Intelligence (GCTI), Certified Threat Intelligence Analyst (CTIA), or related credentials.

Suggested Skills

• Trust Investigations
• Coordinated/complex fraud investigations
• Platform Abuse Prevention

Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.