Treasury System Support Analyst (Production Support)

GMP Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Treasury System Support Analyst to provide technical support for treasury applications and enhance operational efficiency. The role involves managing user requests, overseeing daily operations, and collaborating with teams to optimize processes while maintaining production support. Ideal candidates will possess a strong background in financial systems and relevant technical expertise.

Qualifications

• 5-7 years of experience in production support for financial systems.
• 3+ years of knowledge in treasury applications or Capital Markets IT support.
• ITIL certification or strong knowledge of ITIL processes.

Responsibilities

• Provide functional and technical expertise for treasury applications.
• Oversee daily operations and application monitoring.
• Handle incident and problem management.

Skills

SLA & KPI management

Client communication

Escalation management

Risk analysis

Configuration management

Proficiency in XML

Proficiency in SQL

Proficiency in PL/SQL

Shell Scripting

Knowledge of Capital Markets FO/BO environment

Education

Bachelor's or Master's degree in Computer Science

Tools

ITRS Geneos

Summit

Kondor+

Murex

Calypso

Control-M

Microsoft Office suite

Job description

Treasury System Support Analyst (Production Support)

About the job Treasury System Support Analyst (Production Support)

Responsibilities:

• Provide functional and technical expertise for treasury and in-house bank applications.
• Manage user and IT requests efficiently.
• Oversee daily operations and application monitoring.
• Handle incident and problem management to ensure smooth production support.
• Contribute to continuous improvement and optimization of systems and processes.
• Mentor and collaborate with junior resources and cross-functional teams.
• Lead initiatives to explore and implement latest market standards and tools for cost and time efficiency.
• Support business analysts during deployment phases.
• Participate in post-business hours activities, including on-call duties, weekend interventions, DRP, and release support.

Requirements:

• 5-7 years of experience in production support for financial systems.
• Bachelors or Masters degree in Computer Science, Software Engineering, or related field.
• 3+ years of strong knowledge in treasury applications or Capital Markets IT support.
• ITIL certification or strong knowledge of ITIL processes.
• Familiarity with Capital Markets regulatory rules is a plus.
• Experience with Capital Markets applications (e.g., Summit, Kondor+, Murex, Calypso) is advantageous.
• Skilled in SLA & KPI management, client communication, escalation management, and risk analysis.
• Knowledge of Capital Markets FO/BO environment preferred.
• Strong configuration management expertise.
• Proficiency in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Experience with monitoring tools like ITRS Geneos is a plus.
• Proficient in Microsoft Office suite.

Additional info:

• This role is offered on a yearly renewable contract basis.

To apply, please visit www.gmprecruit.com and search for Job Reference: L43YVRXV

To learn more about this opportunity, please contact Yingying at [e-mail]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.