Travel Executive (MICE/Business Events)

Global Travel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel company in Singapore is seeking a Travel Operations Assistant/Executive to support the day-to-day operations of the business travel events team. The role involves coordinating travel logistics, managing event logistics, and providing essential administrative support. The ideal candidate should have related experience, excellent communication skills, and the ability to work in a fast-paced environment while ensuring high-quality service to clients. Flexibility in working hours is required.

Qualifications

• Related experience in event management, operations, travel, or airlines industry preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.

Responsibilities

• Coordinate travel logistics, including flight and hotel bookings.
• Manage event logistics like venue selection and catering.
• Provide administrative support including event registration.

Skills

Attention to detail

Excellent communication skills

Organizational skills

Customer-focused

Team player

Tools

GDS system (preferably Sabre)

Microsoft Office

Job description

Travel Operations Assistant/Executive (MICE/Business Events)

The candidate will be responsible for supporting the day-to-day operations of our business travel events team, ensuring the seamless execution of events and travel arrangements from start to finish. Your role will involve a variety of tasks, including:

Key Responsibilities

• Coordinating travel logistics, including flight and hotel bookings, transportation, and visas
• Managing event logistics, including venue selection, catering, and audio-visual equipment
• Providing administrative / operational support to the department including assisting with event registration and attendee management, answering phone calls creating invoices, collecting deposits and balance payments from clients.
• Handling queries, requests & feedback from clients with utmost efficiency and professionalism.
• Building and maintaining good working relationships with internal departments and external clients.
• Performing any other function as deemed necessary by your immediate superior or management in relation to your function.

The ideal candidate will have a passion for events and travel, and a strong attention to detail. You should also possess excellent communication and organizational skills, as well as the ability to work well in a fast-paced, deadline-driven environment.

Pre-requisites

• Candidates with related experience in event management, operations, travel and/or airlines industry preferred
• Well-versed in GDS system (preferably Sabre) and Microsoft Office
• Excellent verbal and written communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Customer-focused and good team player with collaborative mindset to drive best outcomes
• Willingness to work flexible hours, including evenings and weekends, and to travel as and when required