Transport Operations Manager

TS TRANSPORT & LOGISTICS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A logistics company in Singapore is seeking a Transport and Logistics Manager to oversee the planning, coordination, and efficiency of transport operations. You will lead a team in managing fleet resources, ensure compliance with regulations, and continuously improve service quality. The ideal candidate has a diploma or degree in logistics and 3–5 years of experience in the field, along with strong leadership and communication skills.

Qualifications

• Minimum 3–5 years of experience in transport or cold-chain logistics operations.
• Strong communication and leadership skills are essential.

Responsibilities

• Plan, organize, and oversee daily transport schedules and delivery routes.
• Coordinate with teams to ensure timely pickups and deliveries.
• Supervise fleet utilization, maintenance, and vehicle servicing.
• Liaise with clients to plan deliveries according to service agreements.
• Prepare and analyze transport cost reports.
• Ensure all operations comply with company policies and regulations.
• Implement digital tools for tracking and reporting.

Skills

Communication skills

Leadership skills

Proficiency in Excel / Google Sheets

Education

Diploma or Degree in Logistics or Supply Chain Management

Tools

Route planning tools

GPS tracking systems

ERP systems

Job description

Job Scope / Responsibilities:

1️⃣ Transport Planning & Coordination

• Plan, organize, and oversee daily transport schedules and delivery routes.
• Coordinate with warehouse, dispatch, and customer service teams to ensure timely pickups and deliveries.
• Manage both chilled and dry cargo transportation operations.

2️⃣ Fleet & Resource Management

• Supervise fleet utilization, maintenance, fuel usage, and vehicle servicing schedules.
• Ensure vehicles comply with LTA, SFA, and NEA regulations (for cold-chain logistics).
• Monitor GPS tracking systems and vehicle performance to reduce downtime.

3️⃣ Team Management

• Lead and supervise drivers, dispatchers, and warehouse assistants.
• Conduct regular briefings, performance reviews, and training on SOPs and safety.
• Schedule manpower for day and night shifts efficiently.

4️⃣ Customer & Delivery Operations

• Liaise with clients to plan deliveries according to service agreements.
• Monitor delivery KPIs (on‑time delivery, delivery accuracy, customer feedback).
• Resolve operational issues such as delays, shortages, or cargo discrepancies.

5️⃣ Cost Control & Reporting

• Prepare and analyze transport cost reports (fuel, overtime, maintenance).
• Optimize cost efficiency through route planning and resource allocation.
• Support monthly billing, invoicing, and driver commission summaries.

6️⃣ Compliance & Safety

• Ensure all operations comply with company policies and government regulations.
• Oversee vehicle insurance, driver license renewals, and safety inspections.
• Investigate accidents or non‑compliance issues and implement preventive measures.

7️⃣ Continuous Improvement

• Review transport workflows to improve productivity and service quality.
• Implement digital tools (Google Sheets, GPS, or ERP systems) for tracking and reporting.
• Propose process enhancements to management for smoother daily operations.

Requirements (Optional Section)

• Diploma or Degree in Logistics, Supply Chain Management, or related field.
• Minimum 3–5 years of experience in transport or cold‑chain logistics operations.
• Strong communication and leadership skills.
• Proficient in Excel / Google Sheets, route planning tools, and reporting systems.