Transport Operations Executive

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics firm in Singapore is seeking a skilled operations manager to supervise last mile delivery teams. The role emphasizes leadership, operational excellence, and timely deliveries. Ideal candidates should have a diploma in logistics or a related field and at least 2 years of supervisory experience. Proficiency in Microsoft Excel and strong documentation skills are crucial. The company offers a dynamic environment with opportunities for team development and performance monitoring.

Qualifications

• Minimum 2 years of experience in a supervisory role or related operations function.
• Proven experience in last mile delivery operations.
• Possession of a Class 3 or 3A driving licence preferred.

Responsibilities

• Manage day-to-day last mile delivery operations and achieve transport KPIs.
• Train, supervise, and manage subordinates, including outsourced transporters and drivers.
• Ensure strict compliance with operational rules and regulations.

Skills

Team leadership

Operational excellence

Planning

Time management

Documentation skills

Education

Diploma in Logistics, Engineering, Business or related field

Tools

Microsoft Excel

Job description

Salary: Up to SGD 3,000
Work Location: West
Working Arrangement: 5-day work week, rotating weekends
Working Hours: Staggered start times (5.30am, 7.00am, 8.30am or 10.30am – rotated)

Why Join Us

If you enjoy fast-paced operations, leading teams, and seeing the direct impact of your work every day, this role is for you. You will play a key role in managing last mile delivery operations, driving operational excellence, and ensuring on-time, accurate deliveries. This position offers hands‑on exposure, leadership responsibilities, and opportunities to optimize transport operations.

Job Scope

A. Basic Function

• Manage day-to-day last mile delivery operations and achieve transport KPIs.
• Plan and execute daily operations efficiently to ensure high productivity and accuracy.
• Observe operational processes and provide feedback for continuous improvement.
• Train, supervise, and manage subordinates, including outsourced transporters and drivers.
• Perform delivery duties when required to support operational needs.

B. Duties and Responsibilities

Administrative Support

• Assist the Department Executive in enforcing company policies, procedures, and guidelines.
• Ensure strict compliance with operational rules and regulations.
• Prepare and submit reports and documentation accurately and on time.
• Maintain proper records of internal and external correspondence.
• Ensure proper maintenance and upkeep of equipment and tools.
• Analyse and monitor contractor performance to improve delivery KPIs.
• Provide escalation support for customer service‑related issues.
• Provide accurate trip data to the billing team to support invoicing and administrative processes.

Personnel Management

• Monitor staff attendance and punctuality; take corrective actions where necessary.
• Prepare and verify staff overtime, meal, and transport claims.
• Maintain records of annual leave, medical leave, and other leave types.
• Support staff welfare matters, including medical claims and payslip collection.
• Prepare and submit documentation for staff resignations in a timely manner.
• Assist in organising staff engagement and recreational activities to boost morale.
• Address staff queries relating to personnel or operational matters.

Supervisory Responsibilities

• Supervise team members in their daily duties to ensure smooth operations.
• Train, motivate, and develop staff to enhance skills, performance, and professionalism.
• Conduct performance appraisals for confirmation, promotion, and annual reviews.

Security and Safety

• Enforce security and safety policies within the operations area.
• Implement preventive measures to reduce shrinkage and operational risks.
• Conduct vehicle inspections to ensure delivery vans meet food safety and roadworthiness standards.
• Ensure contractors comply with safety requirements within the warehouse and loading areas.

C. Results Expected

• Strong teamwork and positive working relationships across all levels.
• A motivated, productive, and committed operations team.
• Efficient supervision that supports staff retention and performance.
• Timely and accurate deliveries with minimal late or missed deliveries.
• Punctual processing and dispatch of all operational documentation.
• A safe work environment with zero tolerance for unsafe practices.
• Continuous monitoring and achievement of yearly objectives set during performance appraisals.

Job Requirements

• Diploma in Logistics, Engineering, Business, or a related field (preferred).
• Minimum 2 years of experience in a supervisory role or related operations function.
• Proven experience in last mile delivery operations.
• Strong documentation and reporting skills.
• Excellent planning, organisational, and time management abilities.
• Demonstrated experience in leading and developing high‑performing teams.
• Possession of a Class 3 or 3A driving licence (preferred).
• Proficient in Microsoft Excel.

Interested Applicants, please send in your resume by applying below.

Mandy Tay R1654634
RecruitFirst Pte Ltd EA License No.: 13C6342