Transport Coordinator

TONG TAR TRANSPORT SERVICE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A transport service company in Singapore is seeking a dedicated individual to manage transport operations. The role requires strong communication skills and multitasking abilities, focusing on customer satisfaction and efficient coordination of drivers and routes. The successful candidate will undergo a training period and will be expected to commit to a two-year contract.

Qualifications

• Strong spoken and written communication skills.
• Meticulous and able to multi-task.
• Good sense of road direction.

Responsibilities

• Receive route orders and plan on-boarding procedures.
• Co-ordinate with customers and stakeholders.
• Plan and route suitable drivers.

Skills

Strong communication skills

Attention to detail

Team player

IT proficiency

Ability to create visuals

Adaptability under pressure

Job description

Overview

We are looking for a candidate to independently administrate the transport operation of our company's various projects. The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The ability to communicate and manage bus crew is critical for the success in this role.

Responsibilities

• Receive route orders and plan on-boarding procedures for passengers;
• Co-ordinate with customers and other stakeholders on their queries and process of onboarding;
• Plan, route and co-ordinate with suitable drivers on their routes;
• Assist in training and ensuring that service quality is upheld;
• Deal with feedback, queries and complaints positively;
• Other duties as required to fullfil the requirement of the position.

Qualifications and attributes

• Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;
• Meticulous, able to multi-task and is focused in coordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;
• Strong team player;
• Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;
• Good sense of road direction;
• Able to create visuals for use in presentations for internal and external parties;
• Able to adapt and work comfortably under pressure;
• A willing and cheerful learner and worker.

The chosen candidate is expected to sign a contract of 2 years as you will undergo 3 months of training.