Job Responsibilities
- Arrange daily order delivery schedules based on customers’ requirements to ensure smooth and timely delivery operations.
- Handle delivery changes, urgent delivery requests and other customer delivery needs efficiently and effectively.
- Monitor delivery performance and communicate with drivers to dynamically adjust routes and resources to fulfil daily order delivery requirements.
- Plan and optimal delivery routes to ensure efficient operations and optimal resource utilization.
- Coordinate and communicate with drivers, ensuring clear instructions and responding promptly to any issues, to maintain high delivery service standards.
- Handle customer inquiries related to transport and delivery, providing accurate updates and effective solutions.
- Ensure all delivery documentation is complete, accurate, and properly maintained.
- Supervise fleet management activities including vehicle maintenance, inspections, and all related logistics activities to ensure optimal performance and safety.
- Maintain accurate records of fleet operations, incident reports, and regulatory compliance.
- Conduct regular review on route planning, execution, driver deployment, and training to ensure reliable and efficient transport services.
- Coordinate with regulatory authorities to ensure all transportation activities comply with industry standards and company policies.
- Perform other duties as assigned.
Job Requirements
- Minimum Diploma in Logistics Management or related field.
- Proven experience in fleet management, logistics coordination, or transportation operations.
- Strong communication and interpersonal skills, able to collaborate effectively with drivers, internal departments, regulatory authorities, and customers.
- Meticulous and able to manage multiple priorities simultaneously.
- Proactive, resourceful and adaptable in a fast-paced dynamic work environment.
Working Hours: 5.5 days (Alternate Saturday)
- 7am to 5pm (Monday to Friday)
- 7am to 12noon (Alternate Saturday)
Interested applicants, please submit your latest CV for review.