Transition Support Officer

MINDSG LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community support organization in Singapore seeks a Transition Support Officer to assist clients through various transitions, such as moving from school to employment. The role requires collaboration with stakeholders, meticulous documentation of clients' development plans, and a minimum diploma in relevant fields with at least two years of experience. Ideal candidates will have strong organizational and communication skills, alongside a passion for supporting people with intellectual disabilities.

Qualifications

• Minimum Diploma in relevant fields with at least 2 years working experience.
• Ability to communicate effectively in English and an additional local language is an advantage.
• Passion to work with people with intellectual disabilities.

Responsibilities

• Provide practical support and guidance to clients undergoing transitions.
• Coordinate and participate in transition planning meetings and reviews.
• Document and track clients' development plans and training progress.

Skills

Team collaboration

Problem-solving

Time management

Communication skills

Education

Diploma in Social Work, Psychology, Community Services or relevant fields

Job description

A Transition Support Officer is responsible for providing hands‑on, practical support, training and guidance to clients who are going through transitions, be it from School to Training & Development Centre, from Training & Development Centre to Employment & Development Centre (or vice versa), from residential to community care (or vice versa).

Client's Development, Review and Maintenance

• Support the Hub Manager in the development, review and update of clients' Individual Development Plan (IDP) through a person‑centred approach.

• Coordinate and participate in Transition Planning meetings, case reviews and IDP meetings for clients in collaboration with AHPs and relevant stakeholders.

• To ensure client makes progress on IDP goals and IDP goals are aligned to long term aspirations and interests of client.

• To work with Social Workers to engage selected clients and caregivers in discussion on transitions and training needs, as and when necessary.

• To coordinate and participate in the 3-5 yearly family meetings to review OPP and long term person‑centred goals.

• Conduct re‑assessment of clients' transition and development needs as needed, to track progress, i.e. pre and post intervention assessment

• Work with stakeholders and multi‑D team to revise / adapt IDP goals and strategies if outcome is not met, or to bring clients to higher level of functioning.

• Document and keep records of outcomes of clients' IDP and produce a consolidated report/dashboard on overall clients' IDP outcomes

Clients' Training

• Carry out training and support outline on client's transition training needs at the relevant transition settings

• Document and keep records of client's training progress, adaptations made, etc.

Collaboration with multi-disciplinary AHP team, caregivers and community partners including volunteers in advocating for client's transition and overall development matters

• Work with relevant stakeholders to advocate for clients' transitional and developmental needs according to their IDP, looking at environmental, social emotional, behavioural support factors.

• Document and keep records of engagements, adaptations made with relevant stakeholders.

• Consolidate good and best person‑centred practises, knowledge and experience to build a resource bank of best person‑centred practises and useful tools in collaborative practise, to inform practitioners for replication success, and / or pitfalls to avoid.

Qualifications

• Minimum Diploma in Social Work, Psychology, Community Services or other relevant fields with at least 2 years working experience.

Other Information

• A strong team-player with excellent people skills.

• Possesses strong organisation skills, time management and problem‑solving skills.

• Possesses strong written and verbal communication skills

• Ability to speak in one additional local language apart from English an advantage

• A self‑motivated and adaptable individual.

• Ability to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

• Passion to work with people with intellectual disabilities.

Positions available at the following locations

• Woodlands

• Yishun

• Kebun Baru