Transformation Analyst

Accenture; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in Singapore seeks a Business Transformation Analyst to drive customer-centric transformations. You will partner with clients to enhance operations and unlock growth, particularly in Life Sciences and Healthcare sectors. The ideal candidate has at least 1 year of experience and strong skills in data analysis and stakeholder communication, ready to work in a fast-paced, agile environment.

Qualifications

• 1+ years of experience in business transformation, consulting, customer experience, or digital strategy.
• Strong analytical and storytelling skills—able to turn data into actionable insights.
• Comfort navigating ambiguity and working in agile environments.

Responsibilities

• Partner with stakeholders to reimagine processes and customer journeys.
• Conduct research and data analysis to identify operational inefficiencies.
• Support digital strategy and workflow redesign.

Skills

Analytical skills

Stakeholder communication

Collaboration

Education

Bachelor's degree in Business, Life Sciences, Engineering, or a related discipline

Tools

Excel

PowerPoint

Tableau

Power BI

Figma

Job description

THE OPPORTUNITY

At Accenture Song, we blend creativity, technology, and intelligence to design customer‑centric transformations that deliver meaningful business outcomes. As a Business Transformation Analyst, you’ll be part of a multidisciplinary team helping clients reinvent experiences, streamline operations, and unlock growth—particularly across Life Sciences, Healthcare, and B2B sectors.

You’ll act as a trusted advisor and data‑driven problem solver, translating insights into impact by collaborating across business, design, and technology teams. Your role will be instrumental in identifying opportunities, shaping strategies, and delivering high‑value change.

WHAT YOU’LL DO

• Partner with stakeholders to reimagine processes and customer journeys, delivering end‑to‑end business transformation
• Conduct research and data analysis to identify operational inefficiencies, root causes, and innovation opportunities
• Support digital strategy, workflow redesign, and implementation of scalable solutions across touchpoints and teams
• Monitor project progress across timelines, budgets, risk, and KPIs, ensuring alignment with business objectives
• Create data visualizations, reports, and transformation roadmaps that inform decision‑making and drive buy‑in
• Facilitate Agile workshops and design sprints with cross‑functional teams
• Support business case development and performance benchmarking for transformation initiatives

WHAT YOU BRING

• 1+ years of experience in business transformation, consulting, customer experience, or digital strategy
• Bachelor's degree in Business, Life Sciences, Engineering, or a related discipline
• Strong analytical and storytelling skills—able to turn data into actionable insights for business and design teams
• Proficiency in tools like Excel, PowerPoint, Tableau, Power BI, or Figma
• Excellent stakeholder communication and a collaborative mindset
• Comfort navigating ambiguity and working in agile, fast‑paced environments

BONUS POINTS IF YOU HAVE

• Experience in Life Sciences, Healthcare, or B2B transformation projects
• Exposure to user research, journey mapping, or service design
• Familiarity with Agile, Scrum, Lean Six Sigma, or change management methodologies
• Experience developing business cases, financial models, or strategic frameworks
• Knowledge of regulatory and operational complexities in highly regulated industries