Training Scheduler & Programs Operations Lead

ENCOMPASSE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent training organization in Singapore is seeking a candidate to manage training schedules and resources effectively. Ideal applicants will have at least 2 years of experience in customer service and training management, along with strong communication and organizational skills. The role demands proficiency in Microsoft Office and the ability to thrive in a fast-paced environment, working Monday to Friday from 8:30 am to 6:00 pm.

Qualifications

• Minimum 2 years of experience in customer service and training/operations management.
• Ability to communicate effectively and handle customer interactions professionally.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Plan and prepare schedules for various training programmes.
• Manage training resources and classroom allocation.
• Ensure publication of full cohorts and conduct monthly AE Payment report.

Skills

Good communication skills

Customer service experience

Problem-solving abilities

Organizational skills

Team player

IT proficiency

Education

ITE certificate or higher

Tools

Microsoft Office (Excel)

Job description

A prominent training organization in Singapore is seeking a candidate to manage training schedules and resources effectively. Ideal applicants will have at least 2 years of experience in customer service and training management, along with strong communication and organizational skills. The role demands proficiency in Microsoft Office and the ability to thrive in a fast-paced environment, working Monday to Friday from 8:30 am to 6:00 pm.