Trainer (Sales Distribution)

Manulife; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A leading financial services provider in Singapore is seeking a Training Program Coordinator to manage training delivery and program development. You will be responsible for coordinating training sessions, maintaining records, and supporting project management. The ideal candidate has a degree in a relevant field and experience in training delivery and project management. This role offers a hybrid work environment with a focus on well-being and inclusion.

Benefits

Opportunities for career growth

Flexible work environment

Supportive team culture

Qualifications

• Proven experience in training delivery and program development.
• Strong organizational and administrative skills with attention to detail.
• Ability to manage multiple priorities in a team environment.

Responsibilities

• Deliver and update content for the ADOR MoRE program.
• Coordinate training schedules and maintain attendance records.
• Support project management for ad-hoc initiatives.

Skills

Training delivery

Program development

Project management

Communication skills

Team collaboration

Education

Diploma / Bachelor's degree in Human Resources or related field

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

Position Responsibilities

• Program Delivery and Development: Partner with the program lead to deliver the weekly Monday training sessions for the ADOR MoRE program throughout the 52 weeks of the year; collaborate in developing and updating the content for the ADOR MoRE program, ensuring that it remains relevant and impactful.
• Administrative Support: Coordinate with trainers for scheduling and ensure training rooms are booked and arranged as needed; sync attendance data with the Recruitment team and track attendance requirements for monthly intakes of the ADOR MoRE program; maintain accurate records and provide reports on training attendance and effectiveness.
• Project Management: Support the program lead in managing and executing ad-hoc projects that require MBA engagement and involvement, such as Manulife PRO, Lead Engagement, and MBA Communications; ensure projects are delivered on time, within scope, and within budget.
• Team Collaboration and Support: Work collaboratively with the existing team to alleviate workload, enhance proficiency, and improve the effectiveness of training initiatives; provide support to ensure team members have adequate time-off opportunities and maintain a healthy work-life balance.
• Continuous Improvement: Identify opportunities for improving training programs and processes to enhance learner engagement and training outcomes; stay informed of industry trends and best practices in training and development.

Required Qualifications

• Diploma / Bachelor\'s degree in Human Resources, Education, Business, or a related field.
• Proven experience in training delivery, program development, and project management.
• Strong organizational and administrative skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS) is a plus.

Preferred Qualifications

• Experience in the financial services industry (Sales, Recruitment / Business Development)
• Experience with content development tools and e-learning platforms.
• CMFAS Qualifications RES5, Module 9 & 9A will be a plus.
• Degree / Diplomas in Finance, economic, actuarial or equivalent will be a plus.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Modalidades de Trabajo

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