Trading Application Support Engineer - Night Coverage

MAYBANK SECURITIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading investment bank in Singapore is seeking a skilled application support engineer to ensure the smooth running of trading applications. The role involves troubleshooting, collaborating with technology teams, and automating tasks. Candidates should have at least 6 years of experience in financial services applications and strong communication skills. This is a night shift position and operates under a 12-month contract with potential for renewal.

Qualifications

• At least 6 years of experience in technical support with trading or financial services applications.
• Strong problem-solving abilities and excellent communication skills.
• Ability to work both independently and with a team in a dynamic environment.

Responsibilities

• Troubleshoot and resolve issues ensuring minimal downtime and excellent user experience.
• Collaborate with technology teams and end-users to gather requirements and implement solutions.
• Automate repetitive tasks to improve operational efficiency.

Skills

Technical support

Problem solving

Communication skills

Team collaboration

Interest in financial markets

Tools

ASP.NET

FIX Engine

Web Services

MSSQL

Oracle

MySQL

Windows 2019

RHEL8.x

Automation tools

Job description

About Maybank Securities

Maybank Securities (MSSG) is a leading brokerage and investment bank across ASEAN, Maybank Securities provides services in corporate finance & advisory, debt markets, equity capital markets, derivatives, retail and institutional securities broking & research and Prime Brokerage.

Job Description

MSSG is looking for a dynamic and skilled application support engineer with 6-8 years of experience to join our team. In this role, you’ll will be ensuring that our trading applications run smoothly, and coordinate with vendors for timely resolution. You will get opportunity to maintain and improve applications within the front end trading ecosystem. You’ll work closely with users, vendors to solve problems and make our applications even better.

This is a 12 month contract role with a potential chance for renewal and conversion. This is a night shift role (Mon – Fri)

Responsibilities

• Troubleshoot and resolve issues ensuring minimal downtime and a great user experience with vendor.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Automate repetitive tasks, and reduce Day2 BAU toils.
• Coordinate overall testing, including post-deployment verifications.
• Create SOPs for troubleshooting.
• Keep an eye of application’s performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 6 years of experience in technical support with trading or financial services applications.
• Experienced in ASP.NET, FIX Engine and Web Services (IIS, Websphere etc)
• Experienced in Database management like MSSQL, Oracle and MySQL
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above
• Experienced in managing applications with zero trust and other security principles.
• Experienced in defining the APM matrices and other relevant monitoring matrices.
• Experience with automation tools and scripting language to improve operations efficiency.
• Strong problem solving abilities with excellent communication and interpersonal skills.
• Ability to work both independently and with a team in a dynamic environment.
• Keen interest in financial markets.