Tiffany & Co. Retail Operations Lead/Manager, Singapore

Tiffany & Co.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury retail brand in Singapore is seeking a Retail Operations Lead/Manager to support operational excellence across stores. You will be responsible for nurturing the store-based community and ensuring high operational standards. Ideal candidates have retail management experience and a strong commitment to team development and training. This role offers a unique opportunity to make a significant impact in a renowned company with diverse career pathways.

Qualifications

• Proven experience in retail operations management.
• Ability to support and train teams effectively.
• Strong understanding of operational excellence principles.

Responsibilities

• Support all Retail Excellence related functions across stores.
• Conduct monthly and quarterly audit checks for operational excellence.
• Develop the store-based support community for continuous improvement.

Skills

Operational excellence

Team training and development

Collaboration with HR

Retail experience

Job description

Be Part of the Tiffany Story

Behind every dream is the dreamer. We are looking for a Retail Operations Lead/Manager, Singapore to join our Maison to build the brand and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!

• As the brand ambassador of Tiffany & Co., your main mission is support of all Retail Excellence related functions across stores for Singapore and providing support to the Retail Excellence Director, Singapore
• You will nurture and develop the store-based support community to continuously achieve operational excellence with high levels of initiative and proactivity.

Showcasing the Tiffany Touch

• Maintain a retail control checklist and conduct monthly and quarterly audit checks of every store, and working in partnership with respective store-based support roles to ensure operational excellence;
• Nurture and develop the store-based support community (store admins and operations executives) continuously to achieve operational excellence with initiative and proactivity, through training, guidance and exposures/opportunities;
• Leverage the Regional Retail Training Team and through effective store interactions help identify actions and learning strategies to support overall operational effectiveness and best practices;
• Partner with HR to launch and support Store Managers and admins on any store related engagement activities.

Celebrating Success at Tiffany

• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.

The Tiffany Experience

• Our HR team will connect with you to get to know you better and to share the Maison's values and culture.
• Then, you will be meet with our Retail Excellence Director, Singapore to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed,
• You will also meet with our Regional teams to gain a strategic overview of the ways of working,
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.