Ticketing & Reservations Executive [ Airline / Amadeus ]

One Vogue Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading airline services company in Singapore is looking for a Ticketing & Reservations Executive. The role involves managing customer bookings and inquiries, ensuring accurate ticketing processes, and utilizing Amadeus for reservations. Ideal candidates should have strong knowledge in ticketing and excellent communication skills. This position offers a salary range of $2800 - $3000 along with benefits like yearly bonuses and travel tickets.

Benefits

Yearly Bonus

Travel Ticket

Qualifications

• Experience in dealing with customer bookings and ticketing processes.
• Proficiency in using Amadeus for reservations and ticketing.
• Strong communication skills for handling inquiries from various stakeholders.

Responsibilities

• Manage customer bookings, inquiries, and the full ticketing process.
• Handle reservations, amendments, cancellations, and re-issuance accurately.
• Respond to inquiries via phone and email.

Skills

Knowledge in reservations and ticketing

Global Distribution System (Amadeus)

Job description

Ticketing & Reservations Executive [ Airline / Amadeus ]

Ticketing & Reservations Executive

Location: Nicol Highway

Working Days: Monday - Friday, Saturday (WFH)

Working Hours: 9am - 5pm, 9am- 12pm

Basic Salary: $2800 - $3000

Benefits

• Yearly Bonus and Increment
• Travel Ticket

Responsibilities

• Manage customer bookings, walk-in inquiries, and the full ticketing process.
• Handle reservations, confirmations, amendments, cancellations, and re-issuance accurately.
• Respond to inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
• Process ticketing tasks including mileage redemptions, schedule changes, and re-bookings.
• Maintain customer profiles, frequent flyer accounts, and communicate current promotions.
• Address feedback and complaints, coordinating with support teams for timely resolution.
• Support strategic planning, contribute to business opportunities, and coordinate ticketing logistics.
• Stay updated on industry trends and perform additional duties to ensure operational efficiency.

Requirements

• Knowledge in reservations and ticketing (Airfares and Airline systems)
• Global Distribution System (Amadeus)
• Click on the Apply Button and we will be reaching out to you.

Randy Lee R1878689 | One Vogue Pte Ltd 19C9629