Test Program Manager

HR Tech; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A financial services company in Singapore seeks a Testing Manager to oversee test program management for Payment Transformation Projects. Responsibilities include managing vendors, ensuring adherence to testing standards, and collaborating with various stakeholders. The ideal candidate should have experience in test management and possess strong communication skills.

Responsibilities

• Overall accountable for delivery of testing services for the payments program.
• Manage daily delivery of test services by vendors.
• Review and provide feedback on test strategy and plans.

Job description

Provide test program management for the Payment Transformation Projects.

Key Responsibilities

• Overall accountable and responsible for delivery of testing services for projects under the payments program
• Manage and oversee the day to day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the Vendor and other Bank stakeholders to review, provide feedback and sign off on the test strategy, test plans and other Vendor artefacts for the testing service delivery across upcoming releases for Payments program and the ISO Migration projects
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various Bank stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks objectives and demand.
• Act as the first point of escalation for any issues raised by Bank stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all bank stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.