[Tencent Cloud 2026 Internship Program] Cloud Reliability Engineering Internship (Shenzhen)

Tencent; Singapore; On-site; SGD 8,500 - 17,000; Full time

Benefits offered by this job

Internship allowance

Accommodation allowance

Return flight ticket allowance

Company canteen & gym

Corporate insurance

Festive gifts

Job summary

A leading tech company is offering a Cloud Reliability Engineering Internship Program for 2026–2027 graduates in Singapore. This full-time internship, spanning from May to August 2026, emphasizes hands-on experience in backend support for large-scale cloud infrastructure. Ideal candidates will possess strong foundations in Linux, networking, and programming. Interns will engage in tasks like troubleshooting complex issues, performing log analysis, and supporting service reliability. The internship includes various perks to enhance the experience.

Qualifications

• Pursuing a degree in Computer Science or related field.
• Strong foundation in Linux and distributed systems.
• Proficient in programming languages like Python or Java.
• Familiarity with public cloud platforms (AWS/Azure/GCP/Tencent Cloud).
• Excellent English and Mandarin communications.

Responsibilities

• Troubleshoot complex issues across cloud services.
• Perform in-depth log analysis for escalated incidents.
• Support service reliability and contribute to monitoring.
• Collaborate with R&D teams to reproduce defects and propose fixes.
• Create internal tooling (scripts, automation) to improve troubleshooting efficiency.
• Draft post-mortem reports and improve knowledge bases.

Skills

Problem-solving skills

Communication skills in English

Proficiency in Python

Knowledge of Linux systems

Foundation in TCP/IP networking

Java

Shell

Cloud platforms

English

Mandarin

Education

Bachelor’s/Master’s in Computer Science or Software Engineering

Tools

Tencent Cloud

AWS

Azure

GCP

Job description

What The Role Entails

Position Overview

Tencent Cloud is offering 2026–2027 graduates the opportunity to join our Cloud Reliability Engineering Internship Program. Running from May–Aug 2026, you will gain first-hand experience in backend engineering support for large-scale cloud infrastructure. As the escalation point for critical incidents, you will work alongside senior engineers to troubleshoot complex distributed systems, conduct root cause analysis, and ensure high availability of Tencent Cloud services. This program is ideal for students eager to sharpen their cloud engineering and problem‑solving skills while contributing to mission‑critical backend operations.

📍 Location: Shenzhen / Beijing / Shanghai (depending on team placement)

✨ Perks: Internship allowance, Accommodation allowance, Return flight ticket allowance, Company canteen & gym, Corporate insurance, Festive gifts, and more!

Responsibilities

• Troubleshoot and resolve complex issues across compute, storage, networking, container, and database services.
• Perform in-depth log analysis, system diagnostics, and root cause investigations for escalated incidents.
• Support service reliability by contributing to monitoring, alerting, and incident response processes.
• Collaborate with R&D teams to reproduce defects, provide technical insights, and propose fixes.
• Contribute to internal tooling (e.g., scripts, automation) to enhance troubleshooting efficiency.
• Draft post‑mortem reports and contribute to the continuous improvement of support documentation and knowledge bases.

Requirements

• Pursuing a Bachelor’s/Master’s in Computer Science, Software Engineering, or related fields.
• Able to commit 3 months full‑time internship in China.
• Expected graduation in 2026–2027, with a valid student status during the internship.
• Strong foundation in Linux systems, TCP/IP networking, and distributed systems concepts.
• Proficiency in at least one programming or scripting language (Python, Go, Java, Shell).
• Familiarity with public cloud platforms (AWS, Azure, GCP, or Tencent Cloud) is highly advantageous.
• Strong problem‑solving skills, with the ability to dive deep into complex technical issues.
• Excellent communication skills in English and Mandarin, both spoken and written; additional APAC languages (Thai, Bahasa, Japanese, Korean etc.) are a plus.

Kickstart your career in product management with Tencent Cloud — apply now and be part of shaping the future of cloud technologies!

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.