Tenant Relations Specialist: Proactive Problem Solver

COLUMBIA REAL ESTATE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading real estate management company in Singapore is seeking a skilled professional to enhance tenant relations and manage complaints. The ideal candidate will have a diploma in hospitality and at least 2 years of experience, demonstrating strong communication and organizational skills. This role requires agility under pressure and the ability to work independently and in a team environment. Weekend duties may be required.

Qualifications

• Must have at least 2 years of experience.
• Ability to organize and coordinate work efficiently.
• Willing to be on rotational weekend duty.

Responsibilities

• Develop and maintain positive relations with tenants.
• Manage tenant complaints and resolve them.
• Respond to emergencies promptly.

Skills

Communication skills

Interpersonal skills

Organizational skills

Proficiency in Microsoft Office

Ability to work under pressure

Education

Diploma in hospitality

Tools

Microsoft Excel

Google Suite (Mail, Sheets, Calendar)

Job description

A leading real estate management company in Singapore is seeking a skilled professional to enhance tenant relations and manage complaints. The ideal candidate will have a diploma in hospitality and at least 2 years of experience, demonstrating strong communication and organizational skills. This role requires agility under pressure and the ability to work independently and in a team environment. Weekend duties may be required.